Customer Success Manager

Overview

Employer Industry: Automotive Repair Technology

• Salary range of $60,000 - $70,000 annually
• Eligibility for performance-based bonuses and comprehensive benefits
• Opportunity for career advancement and growth within the organization
• Collaborative and dynamic work environment with meaningful customer interaction
• Flexibility to travel within assigned territory and local areas

• Collaborate with recently signed customers to ensure successful onboarding
• Present the platform to diverse audiences both in-person and virtually
• Analyze dealership data to provide insights for better performance
• Document customer interactions and activities within the assigned CRM
• Drive expansion opportunities for inside and outside sales initiatives

• 2-3 years of experience in an account management or customer success role
• Must currently reside in Pennsylvania
• Excellent interpersonal skills with the ability to communicate effectively at all levels
• Proficiency in Microsoft Word and Excel
• Valid Driver's License and Auto Insurance required

• Experience in a dealership, OEM, service advisor, or technician role
• Bachelor's Degree preferred
• Familiarity with Sales Force is a plus
• Ability to thrive in a multi-tasking environment

#Automotive Repair #Customer Success #Sales Opportunity #Career Growth #Technology Solutions

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