Sales Manager

Introduction

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We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

MAJOR

JOB DUTIES:

Duties include, but are not limited to the following:

• Qualify convention incoming business opportunities (leads) (10-75 peak rooms) resulting in closing contracts to maximize revenues and drive customer loyalty to meet goals.
• Meet and exceed revenue goals by prospecting, making sales calls, entertaining, and conducting site inspections using persuasive verbal and written communication
• Identify and develop opportunities to maximize revenue by selling all facets of the hotel.
• Qualify and responds timely to assigned leads and follow through on commitments.
• Maintain account base of business through on-property customer meetings and identify repeat business opportunities
• Understand the overall market- competitors’ strengths and weaknesses and how to sell against them
• Ensure that business is turned over properly and in a timely manner for quality service delivery
• Accurately forecast and report sales pipeline

The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements inherent in this job.

EXPERIENCE:

3 years or relevant experience as an Executive Meetings Sales Manager, Sales Coordinator, or Group Reservations.

EDUCATION:

Bachelor's Degree or 5 years of equivalent work experience.

SKILLS:

Organizational skills to function effectively under time constraints, within established deadlines, and attention to detail; possess excellent written, verbal, and interpersonal communication skills; knowledge of Word, Excel, PowerPoint, Outlook, and Delphi; ability to negotiate, sell, and influence clients and hotel guests; excellent customer service skills; must enjoy working with the public; maintain confidentiality of sensitive information; ability to present self in professional, pleasant, confident, and well-groomed manner;

skills in establishing and maintaining effective working relationships with staff and other departments.

CERTIFICATE/LICENSE:
None