Account Manager

Benefits

• Working for the world's leading sustainable building materials company!
• Generous salary package including 14% super, fully maintained vehicle and Sales Incentive Scheme Opportunity
• Supportive and diverse management setting realistic targets and goals.
• Culture focused on the recognition of effort and reward for achievement.
• Permanent, full-time position.
• Fyshwick, ACT location.

Step into a dynamic role with one of the world's leading sustainable building materials companies.

Concrete is more than you think - it's technical, essential, and full of possibilities but we don't expect you to be a concrete expert—we'll train you. What we need is your strength in sales and account management, solution selling, and customer-first thinking.

Holcim:

Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings.

Headquartered in Zug, Switzerland, Holcim has more than 48,000 employees in 45 attractive markets - across Europe, Asia Pacific, Latin America, Middle East & Africa. Holcim offers high-valued end-to-end Building Materials and Building Solutions, from foundation and flooring to roofing and walling - powered by premium brands including, ECOPact® low‑carbon concrete and ECOPlanet® low‑carbon cement.

Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready‑mix concrete, and engineered and pre‑cast concrete solutions. Our proud history began in Australia in 1901 and in Aotearoa New Zealand, our involvement in the building industry dates back to 1888.

Holcim Australia and New Zealand has been officially certified as a Top Employer 2025 by the Top Employers Institute, recognising our commitment to creating a world‑class workplace where people thrive.

Based out of Fyshwick, as our Account Manager you will be responsible for driving customer sales for our Concrete Business. From bid identification, through to works completion you will be the company representative for relevant account management activities. You will deliver the agreed sales targets and business goals through maintaining structured, tailored contact plans enabling you to quickly establish and improve relationships with new and existing customers.

It is an autonomous role, offering you the chance to truly manage your own customer accounts with a supportive management team setting realistic targets and goals and within a culture focused on the recognition of effort and reward for achievement and development.

• Build relationships and identify opportunities to supply construction materials.
• Generate and convert new leads.
• Build brand loyalty and maximise revenues.
• Develop and maintain a structured customer contact plan within the allocated accounts in line with allocated budget targets.
• Maintain and enhance positive working relationships with assigned customers to build customer loyalty.
• Identify and follow up all new business, product and/or project opportunities within the existing customer base.
• Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.
• Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve issues satisfactorily.
• Proactively promote the full product and service range within the territory to maximise opportunities.
• Maintain an accurate and up to date customer database.
• Maintain an understanding of the market changes, trends, opportunities, risks and competitive activity within the allocated territory.
• Develop and maintain a positive working relationship with all relevant internal staff that impact on the customer experience.

• You should have proven experience in B2B sales ideally gained within the Concrete / Construction/ Building Materials sector.
• Well‑developed interpersonal skills and be able to build rapport.
• The ability to put together solutions that add value for your customers.
• A high proficiency in Word, Excel, PowerPoint, SAP and other systems required to do the role effectively is required.
• Experienced in dispute resolution and claims management.
• A strong team player with strong…