Inside Sales Account Manager; Hybrid

As an Account Manager at Connection, you are the foundation of our success, selling technology products and services to small to medium-sized businesses (2,000 seats or less). You establish new accounts through outbound cold calling and prospecting to develop a book of business and manage long-term business-to-business sales relationships with your customers.

This is an hourly base plus commission role, earnings may vary. Posted salary information is annualized and indicative of first year of employment.

• Prospecting 60 or more potential customers daily to secure new buying accounts/logos.
• Identify, develop, and maintain relationships with as many decision‑makers within the companies you are prospecting.
• Uncover organizational pain points and areas of potential investment.
• Provide Solutions.
• Ask for their business.
• Engage Connection Subject Matter experts in customer conversations to provide technical expertise that will help inform their decision‑making.
• Collaborate with internal partners to ensure your customers receive a “Best in Class” experience with every deal.
• Balancing between the different tools available to you to dive deeper and create personalized messages that add value.

• 8 weeks of intensive, paid, inside sales training.
• A sales coach dedicated to you during your first year of employment.
• Ongoing training to keep up to date on the ever‑changing tech world.
• Technical experts available to assist in closing sales.
• We will train and help you acclimate to a cold‑calling position.

• Guaranteed base hourly rate + UNCAPPED.
• Commission guarantee payments (non‑recoverable) for the first three years.
• Average total compensation in year one ranges from $50,000 to $60,000.
• Reliable work schedule of
  
  Work Hours:
  
  Monday – Friday: 8:30 am
  -5:30 pm (Eastern) to support your work‑life balance.
• Generous paid vacation, medical, dental, and vision benefits; fitness reimbursement; 401k plan; employee discount program; tuition reimbursement; mental health support; and more.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”

• Ability to develop rapport and maintain strong working relationships with internal and external customers.
• Outstanding communication, listening skills, customer service, patience, and relationship‑building skills.
• Ability to communicate effectively both orally and in writing.
• Ability to exchange information and resolve customer complaints by investigating problems and providing recommendations.
• 1-2 years of practical experience with B2B sales preferred.
• Prior cold‑calling experience is helpful.
• Excellent negotiation skills.
• Demonstrate attention to detail.
• Successfully working independently in a fast‑paced environment.
• Working knowledge of the Microsoft Office Suite.