Gram And Dun Busser

Introduction Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

This position will be responsible for providing quality service to all guests to ensure a clean and safe dining experience in a timely and professional manner in the Gram and Dun venue. This is a non‑supervisory position.

• Provide stellar customer service.
• Retrieve dirty dishes, silverware, and glassware during and after meals and deliver to assigned dishwashing area.
• Retrieve clean dishes, glassware and silverware from dishwashing area and distribute to service station locations.
• Maintain cleanliness of work and guest areas including duties such as: vacuum, sweep, mop, pick up trash, etc.
• Fill ice stations, polish silver, fold napkins, and stock supplies including dishes.
• Prepare tables for guests including removal any dirty dishes, cleaning tables, changing tablecloths or linens, resetting with plates, stemware, glasses, silverware, and napkins.
• Take beverages and refills of beverages to customers at appropriate times.
• Remove trash and dirty linens from work area and deliver to appropriate areas.
• Greet, welcome and thank guests appropriately.
• May at times assist with seating and hosting duties.
• Attend all departmental and company training programs or meetings as directed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.
• Meet department uniform, appearance and grooming requirements.
• Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or

EXPERIENCE:

High school diploma or general education degree (GED); or a minimum of one to three months of related experience and/or training; or equivalent combination of education and experience.

LANGUAGE AND COMMUNICATION

SKILLS:

Ability to prepare, read and comprehend documents. Ability to write reports and correspondence. Ability to speak and communicate effectively with individuals and before groups of people.

MATHEMATICAL

SKILLS:

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

LICENSING:

Must be able to qualify for any and all licenses or permits required by local, state or federal law.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the…