Quality Assurance Manager

MSR Technology Group DBA Infomatics has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Quality Assurance Manager
, and this is an Onsite role in Mountainhome, PA. Please find the job details below.

Title:
Quality Assurance Manager

Duration:
Long Term Contract

Pay Rate: $90 per hour on W2 with benefits

Education: 4-yr degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

Experience: Quality Assurance Manager with prior Aerospace experience (comparable industry: Automotive Manufacturing). Prior experience as Point of Contact for maintain AS9100 certification is a plus;
Prior experience as a People Leader or Client facing role as a key liaison between internal teams, customers, and/or regulatory agencies.

Work Schedule:
Mon-Fri 7am-4pm

Position

Description:

As the Quality Assurance Manager for our Collins Aerospace Mountainhome, PA site, you’ll play a key leadership role in shaping the direction of product quality, compliance, and operational excellence. This position is ideal for a strategic thinker who thrives in a hands‑on manufacturing environment and is passionate about driving a culture of accountability, precision, and continuous improvement. You’ll lead a dedicated team of quality professionals, guiding them through challenges and change, while ensuring our products meet the highest standards of safety, reliability, and performance demanded by the aerospace industry.

In this role, you’ll oversee all aspects of the Quality Management System (QMS), maintain AS9100 certification, and serve as a key liaison between internal teams, customers, and regulatory agencies. You’ll own initiatives that enhance product integrity, reduce Cost of Poor Quality (COPQ), and strengthen our reputation for excellence. If you’re motivated by the opportunity to lead teams, solve complex problems, and influence quality across every stage of production—from concept to customer delivery—this role offers the platform to make a lasting impact within one of Collins’ most technically advanced sites.

Responsibilities will include:

Leadership and Team Management

• Lead, coach, train and direct the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.
• Provide primary input to hiring, firing, promotion, performance and rewards decisions for quality team.
• Guide teams through change, fostering collaboration, and driving performance excellence in the processing of aerospace components.
• Establish effective relationships with internal and external customers and skillfully communicate quality subject matter knowledge as necessary to effectively manage and influence across multiple levels of stakeholders.
• Ensure employees are adequately trained and work in a safe and environmentally sound manner; execute business decisions fairly, conduct annual performance reviews, hold regular toolbox meetings, provide two-way communications, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives.

Quality Management System (QMS) and Regulatory Compliance

• Maintain and enhance Quality Management System (QMS) documentation, including work instructions, quality plans, and inspection procedures.
• Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics.
• Serve as the primary point of contact for regulatory agencies and customers during audits, inspections, and certifications.
• Support internal and external audits, as well as customer inspections, ensuring organizational readiness and timely closure of any findings

Product Quality Assurance

• Manage product compliance and customer satisfaction improvement initiatives.
• Ensure program estimates and proposals accurately reflect quality requirements, planning, and process consistency.
• Prepare and present departmental metrics and recovery plans as needed.
• Responsible for quality of delivered products and services to our customers, management of quality risks and opportunities, ownership of the customer escape management process, and leadership…