Vice President Convention Centers; Hospitality

Position: Vice President Convention Centers (Hospitality)
Location: Conshohocken

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LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Sounds like a winning formula for you. Join us!

THE ROLE

The Vice President of Hospitality & Strategy - Convention Centers is a visionary leader responsible for driving strategic growth, operational excellence, and exceptional service delivery across Legends Global's convention center portfolio of 42 properties nationwide. Reporting to the SVP of Operational Excellence - Hospitality, with a dotted line to the SVP of Convention Centers, this role provides both executive oversight and forward-thinking strategy for one of Legends' fastest-growing divisions.

The VP will leverage multi-unit leadership experience, deep industry knowledge, and a passion for innovation to elevate Legends' reputation in the convention center space. This includes integrating emerging technologies, guest experience trends, and talent development strategies to position Legends as the partner of choice in hospitality. The role requires a dynamic leader who can inspire regional teams, deliver measurable results, and build future leaders for the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Leadership & Vision

• Define and execute the long-term vision for Legends' convention center hospitality division, balancing operational performance, client satisfaction, and business growth.
• Serve as a strategic thought partner to the SVP of Operational Excellence and SVP of Convention Centers, shaping enterprise-level initiatives tailored to convention centers.
• Anticipate industry trends, market shifts, and client needs, positioning Legends as a pioneer in hospitality innovation.

Service & Guest Experience

• Ensure delivery of exceptional, consistent, and scalable guest experiences across all properties, regardless of event size or complexity.
• Partner with culinary and operations leadership to continuously innovate menus, service models, and hospitality standards.
• Champion a guest-first culture, reinforcing Legends' reputation for quality, personalization, and excellence.

Emerging Trends & Technology

• Evaluate and implement cutting-edge technologies (autonomous checkout, QR ordering, AI-driven forecasting, digital guest engagement tools) that enhance both operational efficiency and guest satisfaction.
• Lead the adoption of sustainable practices, digital transformation, and experiential programming to future-proof Legends' convention center business.

Multi-Unit Operations & Growth

• Provide executive oversight of regional operations and culinary teams, ensuring alignment with company goals, budget targets, and client expectations.
• Establish best-in-class multi-unit management practices that scale across 42 convention center accounts.
• Partner with business development teams to expand Legends' convention center footprint, bringing operational expertise to new market entries and RFP opportunities.

Talent Development & Culture

• Lead, mentor, and develop a pipeline of future leaders, providing clear career pathways within Legends Global.
• Build a culture centered on collaboration, accountability, innovation, and professional growth.
• Implement structured leadership training and coaching for regional and property-level managers.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• 10+ years of progressive, multi-unit leadership in hospitality, convention centers, or large-scale sports & entertainment venues.
• Proven success in strategic leadership, service innovation, and business development.
• Strong financial acumen with expertise in labor optimization, COGS management, and P&L accountability.
• Track record of leveraging emerging technologies and trends to…