Operations Manager

Oversee and coordinate all operational activities for Falls Creek Alpine Resort through each season, from snow to sun and everything in between.

Oversee and coordinate all operational activities and recurrent maintenance activities for Falls Creek Alpine Resort. This includes building maintenance, repairs and asset management, and managing summer and winter operational teams including resort operations officers, mechanics, groomers and snow clearing. Collaborate with internal teams, contractors and external stakeholders to ensure all aspects of resort operations are delivered safely, efficiently, and in compliance with relevant policies and procedures.

• Work collaboratively with internal teams to deliver operational activities with a focus on safety, efficiency and compliance with Alpine Resort Victoria's policies and procedures and legislation.
• Contribute to the financial planning and reporting for the department.
• Develop and manage relationships with contractors and suppliers.
• Contribute to a positive and safe guest experience.
• Develop and enhance performance within the operations team through effective, positive and engaging leadership.

• Minimum 3 years’ experience in asset management, maintenance management or facilities management, and capital project delivery.
• Minimum 2 years’ experience in a leadership role.
• Certificate IV qualification or above in engineering, facilities management, or related field, or equivalent knowledge, skills and experience.
• Identify and manage complex and competing needs, facilitating innovative solutions to resolve stakeholder issues and improve service delivery.
• Plan, schedule, and oversee operational activities, capital works, and staff rosters, ensuring tasks are completed efficiently, safely, and in line with strategic objectives.
• Manage budgets, resources, and contracts to deliver value and maintain high standards in resort operations.
• Maintain asset details in the asset management system and use digital tools to support reporting and operational efficiency.
• Deliver high-quality service to visitors, staff, and stakeholders by understanding their needs and ensuring safe, compliant, and positive experiences.
• Develop and empower staff with a focus on accountability, initiative, service improvement, and visitor satisfaction.

• Have full Australian working rights.
• Currently hold or be willing to obtain a Victorian Working with Children Check – Employee type.
• Have an Australian drivers licence.
• Satisfactorily pass a police check and random drug & alcohol tests.

Falls Creek Alpine Resort, Victoria

$97,955 - $111,142 + superannuation

12 months full-time, with the potential to go permanent.

Click on "Apply" and upload your resume, and cover letter addressing the key selection criteria.

Thursday, 12 March 2026

Established on 1 October 2022, Alpine Resorts Victoria brings a sector-wide focus and strategic leadership to the management of Victoria’s six alpine resorts:
Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling. Each resort provides a unique experience of Victoria’s beautiful and remote alpine landscapes. Together they play an important role in supporting regional communities by attracting over one million visitors a year and sustaining ten thousand jobs. For more information, visit (Use the "Apply for this Job" box below). or

Alpine Resorts Victoria is an equal opportunity employer and supports diversity and inclusion in the workplace.