Operations Manager

Overview

Job Title: Operations Manager

Location: Bala Cynwyd, PA - Hybrid (3+ days/week)

Compensation: $125,000 + bonus

Benefits: Health insurance, 10 days PTO (more with tenure), paid holidays

Hours: 9:00am–5:00pm, Monday–Friday

Rich Management LLC, Inc. is a family-owned property management firm based in Bala Cynwyd, PA, operating seven multi-family properties across five states. With property investment roots dating back to the 1960s, we value collaboration and growth.

We’re seeking a self-motivated, detail-oriented Operations Manager with experience in multi-family real estate and proficiency in software like Real Page. In this key role, you’ll optimize portfolio performance through data-driven analysis and operational policies.

• Financial analysis and commentary at property and portfolio levels
• Maintain internal controls and company policy adherence
• Manage confidential financial/operational information
• Build relationships with on-site teams, vendors, and ownership
• Lead annual operating budget preparation
• Organize training for staff
• Conduct cost-benefit analyses for investments and amenities
• Optimize processes (e.g., bulk supply buying)
• Evaluate rent pricing tools
• Monitor online advertising metrics and allocate budget
• Maintain safety/operations manuals and fire pre-plans
• Supervise property tax assessments
• Assist with office technology and security
• Travel up to 30 days/year for site visits

• Bachelor’s Degree required
• College-level accounting or advanced real estate studies preferred
• Strong computation, problem-solving, and organizational skills
• Experience with accounting software and Real Page preferred
• Previous full-time office role
• Excellent communication and collaboration skills
• Commitment to ethical business practices

Employment conditional on background & reference checks.