General Manager, Dormont

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

The General Manager for Dormont will have full P&L ownership and will be responsible for the development and execution of a growth strategy, driving innovation, and leading the business to meet and exceed annual operating plans (AOP). The General Manager will also serve as the primary representative for customer engagement and product strategy, aligning New Product Development (NPD) with customer needs and market trends.

This position will work cross-functionally in a matrixed environment with Operations, Finance, Marketing, and Sourcing teams. This position is responsible for supervising the sales, product management and customer service leaders. This position reports to VP, General Manager, Fluid Solutions. This role is onsite and is based in Export, Pennsylvania.

• Profit and Growth Responsibility
  • Full accountability for the growth and profitability of business, including metrics such as orders volume, sales, and contribution margin (CM).
  • Develop and execute the product line business plan with a focus on revenue, market share, and profit targets.
  • Achieve pricing and product mix targets within the product line to support profitability and growth.
• Leadership and Execution
  • Provide leadership to Product Management, Customer Service, Sales teams, and Engineering ensuring alignment on strategy, goals, and New Product Development (NPD) execution.
  • Ensure strong cross-functional collaboration with Operations, Finance, Marketing, and Sourcing to execute the business plan.
  • Drive accountability and performance against Annual Operating Plan (AOP) and strategic initiatives, focusing on customer needs and market positioning.
• Innovation and New Product Development (NPD)
  • Lead and drive innovation in product development and market approach, with a focus on maintaining competitive advantage and addressing evolving customer demands.
  • Develop and execute global NPD launch plans, working with internal and external stakeholders to ensure product success.
  • Collaborate with the Marketing and Sales teams to align on NPD marketing budgets and launch strategies.
• Customer Engagement and Market Intelligence
  • Act as the voice of the customer, consolidating customer feedback and incorporating it into the NPD strategy.
  • Understand market needs, trends, and competitor intelligence around plumbing controls and leverage this knowledge to inform business strategy and decision-making.
  • Design, develop, and track competitive intelligence and market penetration strategies.
• Matrix Management and Cross-functional Collaboration
  • Build strong working relationships across functional teams at Dormont and Watts, ensuring alignment and dedication of resources to support the execution of strategies.
  • Work with Sales and Marketing to develop a go-to-market strategy that ensures sufficient and effective sales resource allocation and channel partner management.
  • Lead efforts to improve process and metrics within the sales, marketing, operations and technology teams.
• Global Strategy and Operations
  • Represent the product line's view on orders, sales, and CM during major reviews and operating pulses (Business Plans, Strategy Plan, AOP).
  • Drive the mid-term strategy in terms of business development, partnerships, and market prioritization.
  • Own the reporting of global product quality issues, ensure timely resolution, and represent the product line in cross-functional decision-making processes.

• Experience
  • 10+ years of relevant experience, ideally within…