Poker Room Supervisor

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

• Supervises day to day operations of Poker Room
• Directs the Poker Dealers to accomplish the goals of the Poker area and Table Games department
• Provides visible leadership in gaming operation areas
• Ensures compliance with Title 31 requirements and processes
• Responsible for the integrity of daily operations. Models regulatory, departmental and company policies and procedures
• Presents oneself as a credit to Company and encourages others to do the same
• Performs all other related and compatible duties as assigned

• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university is preferred
• Two years progressively more challenging experience in a gaming operations role, poker experience required
• Must be proficient in Microsoft applications (Excel, Access, Word)
• Ability to understand and analyze Budget & P&L Statements.
• Good oral and written communication skills, must be fluent and literate in English
• Proven managerial and problem solving skills with the ability to exercise independent judgment within established policies
• Must possess excellent interpersonal and employee relations skills
• Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
• Ability to stand and walk, and mobility to move easily around pit area as well as entire property for entire shift
• Must be able to listen and respond to visual and aural cues
• Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds and air quality
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces