Sr. Operations Manager

About Us

(IDL), a global leader in third‑party logistics, combines entrepreneurial spirit with a dedication to operational excellence. Founded in Orgon, France, with a U.S. base in Scranton, PA, we accelerated growth in 2022 after merging with Kane Logistics. Now operating as  US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States.

With a global workforce of over 38,000 experts and 84 million square feet of facilities across more than 400 sites, we’re transforming logistics – and this is just the beginning!

The Sr Operations Manager is responsible for managing all aspects of a supply chain operation, providing overall direction and oversight in performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.

Frackville, PA

Monday‑Friday, Weekends as needed. Primarily 8:00 a.m. – 4:30 p.m.; off‑hour shift visits may be required.

25%

Attractive annual salary of  100,000‑ 113,000 plus a performance‑based bonus.

• Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
• Evaluate overall operations and develop short‑ and long‑term goals to meet organizational objectives.
• Oversee all warehousing, distribution, packaging, and transportation operations to ensure company and customer requirements are met.
• Focus on continuous improvement and make decisions about enhancing value, service, effectiveness, and profitability.
• Direct and oversee programs to ensure safety of all associates, equipment, and property.
• Ensure compliance with all company, customer, and government regulatory requirements.
• Directly manage budget and P&L for operations.
• Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
• Maximize quality and productivity by understanding and mastering all job standards for each function, and evaluating performance variances to identify root cause, corrective action, and training needs.
• Participate in the collection of performance measurements per customer, vendor, and/or site requirements.
• Prepare and submit weekly and monthly reports.
• Deliver a consistent, high‑performance experience to our associates and customers.

Be part of a forward‑thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity. Enjoy a competitive salary package, including benefits such as health, dental, and vision insurance, 401(k) matching, and more.

If you are results‑driven, have a passion for change, and a desire to make a significant impact, we would love to hear from you. Click apply today to join !

• 5+ years of management experience and comprehensive knowledge in a high‑volume, fast‑paced 3PL, distribution, warehouse, and transportation environment.
• P&L experience.
• High‑volume e‑commerce experience.
• Strong background in both inbound and outbound.
• Critical thinking, problem‑solving, and reasoning skills.
• Ability to work effectively with diverse personalities and communication styles.
• Proficiency with Microsoft Office, databases, WMS, and other metrics measurement tools.
• Strong presentation, writing, and speaking proficiency.
• Experience applying Lean, Six Sigma, or Kaizen principles preferred.
• Strong organizational skills.
• Experience with ADP platforms, including Work Force Now, Work Force Manager, ADPRM helpful.
• Ability to work a flexible schedule to meet the operation's needs.

• Bachelor's degree in supply chain, logistics, or business‑related field preferred.
• 3PL experience.