Assistant Superintendent; Pittsburgh, PA

Accountability

Assist with the general safe, efficient, profitable daily management of emergency and pre-set derailment operations of a single Derailment operating division. Maintenance of on-going business relations with customers of derailment services within the assigned division market. Supervision of personnel and equipment in performance of on-call wreck-site work, equipment repair, maintenance and readiness at division shop, and performance of other non-wreck general services for railroad customers.

• Establishes positive business relationship with divisional customers and assists in generating new and repeat business for the assigned derailment division. Proposes job bids for Regional Operations Manager’s approval. Troubleshoots customer complaints associated with divisional services.
• Upon approval to hire (add or replace headcount), recruits, selects, places and arranges for job training (operational, safety and Hazmat) for all Division personnel within guidelines established by the company.
• Plans and schedules work to insure that readiness, mobilization, response time, and efficiency of on-site work, demobilization and enroute safety of the division is in compliance with overall company plan for customer service.
• Obtains appropriate over-the-road permits for the movement of divisional equipment (including overweight equipment), and complies with state, county and local guidance concerning travel routes to wreck sites.
• Utilizes shop time efficiently for training, readiness of equipment and maintenance of building and grounds, when not on customer work.
• Enforces work, safety and conduct rules and implementation of effective disciplinary procedures. When necessary, determines and carries out termination actions within guidelines established by the company.
• Determines wage changes and promotional changes concerning divisional personnel; processes required documents for such changes.
• Evaluates division employees’ performance using approved performance evaluation process and forms.
• Assures division employees practice good customer relations on work sites to preserve customer satisfaction.
• Manages the compliance of the division to company policies, procedures and practices in all areas, including shop housekeeping, job cost coding, customer billing, purchasing, credit and fuel card usage, equipment usage, expense and time reporting, human resources, safety and DOT.
• Manages labor, equipment and other costs within pre-approved budgets, including daily operating expenses, personnel costs, and shop expense.
• Establishes safe operating procedures for employees, vehicles and equipment under their supervision; assures compliance with all federal, state and local employee safety and DOT regulations applicable to drivers (such as hours of service regulations), vehicle and equipment operation. Assures timely reporting and investigation of employee injuries and vehicle accidents. Coordinates with corporate safety department to insure that FRA-required roadway worker training is achieved for divisional employees.
• Establishes and manages programs for the maintenance and repair of all vehicles, machinery and equipment used within the division. Approves repair and maintenance expenses up to amount authorized by the Regional Operations Manager; obtains contracted repair, maintenance and inspection services when necessary.
• Ensures division has well-maintained operable non-capital equipment such as specialty tools, communications equipment, operating and office equipment and supplies.
• When available, schedules personnel for non-wreck work for railroad customers, where such work is within the capabilities of division employees and is coordinated to insure that the division remains ready to respond to customer wreck emergencies.
• Keeps Regional Operations Manager informed of significant divisional issues and opportunities, with special emphasis on information concerning competitive companies and operations within the division’s market area.
• Maintains data and information and produces weekly and monthly reports as required to monitor divisional performance.
• Ensures that personnel records…