Manager, Talent Planning & Development

The Manager, Talent Planning & Development manages a team who is responsible for recruiting skilled candidates, developing employees through best‑in‑class training programs, and implementing strategies that will impact and influence overall employee engagement and experience across Canadian Disability and Group Life.

• Lead the Training, Leadership Development and Recruitment function for Canadian Disability and Group Life with full management accountability for the team, including contributing to develop and set the vision and direction.
• In partnership with business leaders, develop a leadership development curriculum to ensure existing and new specialists and leaders are set up for success to deliver business results now and in the future.
• Anticipate learning and development needs of the Disability team based on performance trends, industry, and other external factors.
• Oversee reporting and measurement of performance indicators ensuring strong leadership and development ROI.
• Liaise with Workforce Management and Disability Senior Leadership to anticipate and plan for future recruitment and training needs.
• Support the hiring of the right talent and monitor key recruitment metrics to identify and resolve issues affecting recruiting procedures.
• Develop a best‑in‑class training platform.
• Design training programs based on adult learning principles.
• Act as a catalyst for culture change and engagement by ensuring barriers are removed and successes are adopted across the Canadian Disability and Group Life organization.

• A university degree in a relevant field.
• Deep knowledge and understanding of Canadian Disability and Group Life operations and products.
• Demonstrated ability to provide clear direction and guidance to ensure the successful execution of objectives.
• Strategic thinker who can translate business performance gaps into learning development, recruitment & training strategies.
• A creative thinker with strong problem‑solving skills who can generate options, build consensus, and execute with excellence.

• Strong builder of people and teams with ability to rally teams around a common vision.
• Experience in developing and implementing learning and development solutions with a geographically disbursed workforce, leveraging adult learning best approaches; an asset.
• Demonstrated experience leading and managing projects through a combination of influence and direct authority.
• Demonstrates consultative approach with business partners and leaders.
• Exhibits strong understanding of issues and challenges for the business today and for the future.
• Ability to leverage data to drive business decisions and prioritization.
• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground…