Community Manager

TREK Development Group is a Pittsburgh‑based real estate development firm specializing in building innovative and sustainable communities. Our mission is to Create Value, Strengthen Community and Enhance Lives.

At TREK, we believe the right cultural fit is just as important as possessing the skills and qualifications for the job. Our core values:
Aesthetics, Alignment, Collaboration, Compassion, Inclusiveness, Quality, Commitment, Empathy, Humility, Integrity and Responsibility are best described in our commitment to TREK’s Hospitality Covenant. The Hospitality Covenant describes our core practices that we strive to achieve each day:

• To treat everyone with the kindness we all want
• To do our own part to take care of the place where we live and work
• To take the time to help each other achieve our goals and aspiration

We believe that every member of the team is important to the success of the community and together we are committed to providing high‑quality, community‑focused housing. We are currently seeking an engaged and passionate professional to serve as Community Manager for our Indiana properties with a combined 220 units
. The Community Manager is responsible for the financial, physical, and overall operations of the community, activation of the Hospitality Covenant and management of the on‑site team. One of the primary tasks includes increasing the cash flow by maximizing occupancy/revenue and minimizing operating expenses while maintaining the physical asset. This role requires delegation and follow‑up in a friendly and helpful manner with both on‑site staff and residents.

The Community Manager takes pride in the community and motivates others to do the same, through supporting staff and residents and encouraging co‑investment for the quality of life in the community.

• Act as the driving force of the Hospitality Covenant and drive the team by modeling, inspiring, communicating, supporting and holding staff and residents accountable.
• Supervise and direct on‑site team members, creating opportunities for the team to bring their thoughts, ideas and experiences to minimize overtime and create efficiencies. Optimize the skills of the team through performance management, reviews and consistent conversation.
• Coordinate upkeep of the property, which includes regular inspection of the property to delegate maintenance, curb appeal, annual inspection of apartments, janitorial tasks, safety and preventative maintenance. Manage the work order system to ensure completion of priority tasks.
• Develop positive relationships with residents by working through network building tools to create a greater sense of co‑investment, a positive work and living environment, including ways to include residents in community problem solving and supporting resident‑led initiatives.
• Examine the monthly budget operating report and detailed general ledger to assure all bills paid and accurately coded and necessary changes provided timely to accounting.
• Meet budgeted revenue, operating expense and cash flow monthly. Respond to budget variances orally and in writing and provide a plan for bringing into compliance. Create/review accruals as needed.
• Manage legal proceedings for non‑rent payment process including notice to quit for nonpayment of rent, cases for housing court in conjunction with TREK’s attorney, follow up of court rulings on payment agreements and or evictions.
• Apply for and implement annual rent increases to optimize income in accordance with program guidelines.
• Leasing of units in compliance with site’s approved tenant selection or A&O plan to maintain occupancy at 98% or above.
• Ensure compliance with the affirmative Fair Housing Marketing Plan, Regulatory Agreement, Funding Program Requirements and Federal/State or Local Requirements.
• Meet all HQS and REAC standards as applicable. Must pass or meet a minimum score of 85.
• Remain current and knowledgeable of applicable affordable programs of the community.
• Update and follow LEP and LAP plans as provided by compliance.
• Create and adhere to an energy conservation plan.
• Provide notification and thorough incident reporting of all incidents with proper risk…