BIA Customer Service Agent; personal lines - HYBRID

BIA Customer Service Agent (personal lines) - HYBRID

Join to apply for the BIA Customer Service Agent (personal lines) - HYBRID role at Arbella Insurance Group

As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut, writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel while still having the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs.

We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. We have offices in Avon, Enfield, Mansfield, Southbury and Fairfield. The ideal candidate will have experience with personal lines of insurance and a CT Property and Casualty license is required. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community.

Responsibilities include providing counseling & advice on new and/or additional insurance needs, explaining coverage types, identifying risk exposures, qualifying potential prospects, maintaining an underwriting renewal review process and marketing renewal review program for all policyholders, acting as the first line of contact in the reporting and assignment of claim information for designated policyholders, and resolving general customer inquiries.

We offer a “home‑town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunities, medical, dental, 401(k) and retirement plans, and more. Experience with in the personal lines insurance industry is a plus. Customer service and some sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills and will be a self‑starter who can work independently as well as being a team player.

• Entry level

• Full‑time

• Other

• Insurance