Sr Business Analyst

Job Summary

As a Senior Business Systems Analyst, working closely with the Lead Business Systems Analyst and key stakeholders, you will facilitate business process improvement, system development and enhancements, and applications support. You will be responsible for developing and maintaining business relationships with key individuals in the business, acting as a liaison with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes and information systems while ensuring alignment to "The Manitowoc Way" and the company's goals/objectives.

This position reports directly to the Lead Business Systems Analyst and will be based in Shady Grove, Pennsylvania.

• Work closely with the Lead Business Systems Analyst and key stakeholders, facilitating business process improvement, system development, and enhancements, and applications support.
• Develop and maintain business relationships with key individuals in the business, acting as a liaison with stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes and information systems.
• Ensure alignment with "The Manitowoc Way" and the company's goals and objectives.

• Experience supporting Enterprise Resource Planning (ERP) systems such as Baan or e-Emphasys, including implementation, change management, and support of complex interfaces between ERP and external systems.
• Project management experience in both waterfall and agile methodologies for projects exceeding $50,000, with the ability to manage and elevate scope, risk, and change issues.
• Strong communication skills in written, verbal, and presentation formats in English, with the ability to lead meetings and present to audiences at all levels.
• Understanding of workforce analytics and dashboard configuration/management.
• Experience gathering, analyzing, and translating requirements into detailed functional specifications, collaborating with developers for customized development.
• Ability to effectively communicate technical information to non‑technical personnel.
• Experience with Sarbanes-Oxley legislation and application‑related controls is strongly desired.
• Willingness and ability to travel domestically and internationally as required, with a current passport.

• Maintain a big‑picture view of the project vision and goals while reviewing detailed analysis and configuration activities.
• Lead meetings and present to audiences at all levels within an organization.
• Communicate technical information clearly to non‑technical personnel.
• Adjust leadership and communication style to resources and the given situation to achieve the highest results.
• Exhibit excellent communication skills and leadership potential.
• Uphold integrity, strong analytical, listening, interpersonal, and problem‑solving skills; remain customer‑focused and self‑motivated with a "can‑do" attitude.
• Champion change and influence others effectively.
• Deliver results with a global mindset, considering the enterprise impact.

• Bachelor's Degree in Information Technology, Business Information Systems, or Management of Information Systems with a minimum of 5 years’ IT experience. Applicants with a high school diploma and at least 13 years’ IT experience may be considered in lieu of a degree.
• At least 3 years of hands‑on experience translating requirements into functional specifications, process design, application design, collaborating with developers for customized development, unit and regression testing, and application support.

• Preferred experience within a global, diverse manufacturer with annual revenue of at least $800 million.
• Secondary language skills highly desired.

International & Domestic 30%

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The Manitowoc Company, Inc. is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.