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Senior Business Systems Analyst - Chat Platform

Job in Home, Indiana County, Pennsylvania, 15747, USA
Listing for: Highmark Health
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, Data Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Home

Employer Industry: Healthcare Technology Solutions

Why consider this job opportunity
  • Salary up to $
  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Engage in diverse roles within agile scrum teams
  • Chance to make a significant impact on technology and product solutions
  • Work on innovative projects involving chat platforms and user experience design
What to Expect (Job Responsibilities)
  • Lead discussions with customers and technical teams to capture capability needs and drive effective business solutions
  • Actively participate in the full software development life cycle, taking on various roles as needed
  • Ensure compliance with required standards and obtain necessary approvals throughout project life cycles
  • Interface with stakeholders to deliver innovative solutions and conduct cost-benefit analyses
  • Lead requirements testing efforts to minimize production defects and analyze results for customer impact
What is Required (Qualifications)
  • Bachelor's Degree in Business Management, Information Technology, Information Systems, or a related field
  • 5-7 years of experience in Information Systems/Information Technology
  • Strong analytical and problem‑solving skills
  • Effective communication skills, both written and verbal
  • Experience with project management and agile methodologies
How to Stand Out (Preferred Qualifications)
  • 3-5 years of experience in Lean/Six Sigma methodologies
  • 3-5 years of experience in the Health Insurance or Healthcare Industry
  • 3-5 years of experience with IVR or chatbot technologies
  • Certifications such as ITIL, TOGAF, Six Sigma, or PMP

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Position Requirements
10+ Years work experience
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