ECommerce Product Designer

Job Details

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose‑driven organization, where all of our team members around the world are united in our responsibility to create healthier futures.

We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Cencora seeks a passionate, innovative, and experienced eCommerce Product Designer to join our expanding product design team and support the vision, build out and ongoing lifecycle of our eCommerce digital products. Under the direction of the Product Design Sr. Manager, this role is responsible for partnering with our business leaders, consultants, and agile teams to ensure the voice of the customer is translated into meaningful, accessible, and easy‑to‑use capabilities.

This role will collaborate closely with product owners, product specialists, engineers, and other designers/researchers to ensure the successful implementation of product design strategies.

• Exhibit passion about creating innovative products and delivering an efficient and graceful experience for users
• Be a good communicator who builds strong relationships and partnerships focusing on collaboration, building consensus and driving design through influence
• Be an analytical thinker, with a desire and ability to develop and document a deep understanding of users’ needs and behaviors across multiple customer segments and environments
• Create compelling digital experiences that bring value to a customer’s operations and make it easy to partner with Cencora
• Bring to the table each day: a positive attitude, a true “team” spirit, strong problem‑solving skills and the ability to display sound decision making under pressure

• Create user experiences that are optimized for delivery across multiple platforms
• Help define product requirements by collaborative brainstorming and high‑level prototyping with partner teams
• Contribute to design initiatives focused on understanding user needs and translating these into product strategies and experiences
• Assist in building and testing ideas that challenge the status quo and deliver high quality user experiences that raise the bar in terms of innovation, simplicity and consistency
• Translate complex business requirements and user needs into workflows, wireframes and intuitive user experiences that are technically feasible
• Collaborate with other Design and Product squad members, including researchers, designers, product owners, product specialists and engineers and drive design through influence
• Experience creating, maintaining and working with design systems, journey maps, personas and workflows
• Conduct user research and testing and analyze, synthesize and present research findings
• Contribute to the overall advancement and improvement of products

• Bachelor’s degree in Design, Human‑Computer Interaction (HCI), or equivalent professional experience.
• Three (3) or more years of experience in digital product design for both web and mobile platforms.
• Strong skills in product design strategy, including user research, personas, customer journeys, design thinking, ideation, sketching, prototyping, and concept validation.
• Prior eCommerce Product Design experience highly desired
• Experience designing accessible graphic user interfaces for complex applications and familiarity with WCAG 2.1/2.2 AA Standards – nice to have, not required
• Experience creating, maintaining, and utilizing design systems.
• Experience conducting user research and testing and the ability to analyze, synthesize, and present research findings.
• Basic understanding of HTML, CSS, JavaScript, and other web languages to collaborate effectively with engineers during the design process.
• Strong presentation, communication, documentation, and organizational skills.
• Portfolio of work samples…