IT Functional Analyst - SAP Supply Chain

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Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products.

Today, we have more than 3,500 employees across 29 different locations, with a family of brands that also includes Super

ATV and Dayton Parts. Reaching a revenue of $2 billion in 2024, Dorman is publicly traded under the stock ticker DORM.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

The Functional Analyst – Supply Chain is responsible for working between business stakeholders and IT to ensure the proper design, configuration, and ongoing support of Dorman’s supply chain systems, including SAP, GEP and other current and future systems. This role partners closely with Supply Chain, Operations, Procurement, and Planning teams to optimize end‑to‑end material flow, demand/supply planning, inventory management, and logistics processes.

This is a hybrid role in our corporate headquarters in suburban Philadelphia (Colmar, PA) with the expectation to be onsite two to three days per week.

• Lead and facilitate workshops and discussions to elicit, analyze, and document detailed business requirements related to supply chain planning, execution, and master data management.
• Conduct thorough as‑is and to‑be process analysis, documenting current state and designing optimized future state processes leveraging industry best practices and SAP functionalities.
• Develop comprehensive functional specifications and Business Requirements Documentation (BRD) that serve as the blueprint for technical development and configuration.
• Identify opportunities to optimize supply chain workflows, improve system reliability, and reduce manual work.
• Collaborate with business and IT teams to design and enhance SAP and integrated supply chain solutions.
• Participate in and/or lead cross‑functional initiatives involving planning systems, warehouse operations, transportation, and material flow.
• Own assigned SAP and supply chain integrations from a functional/technical perspective (e.g., IDocs, APIs, EDI transactions, planning system interfaces)
• Partner with business users to ensure SAP and related solutions support daily supply chain operations effectively and efficiently.
• Collaborate Solution Architects, Technical Architects, QA, developers, and business stakeholders to translate requirements into detailed functional specifications.
• Adhere to IT best practices and ensure solution designs align with global template principles where applicable.
• Create clear functional design documents for development, enhancements, interfaces, and reports.
• Conduct configuration, unit testing, and support for supply chain modules.
• Work closely with QA to ensure test scripts and test cycles fully validate business requirements.
• Understand and manage master data elements critical to supply chain processes (material master, BOMs, routing, vendors, source lists, purchasing info records, MRP parameters).
• Evaluate and propose new solutions to support future business requirements.
• Provide Level 3 production support across supply chain modules and integrated systems.
• Collaborate with AMS partners on day‑to‑day support and incident resolution as needed.

Mandatory

• Passion and curiosity. Self‑driven and proactive.
• Exceptional people and communication skills
• Strong teamwork, problem solving, analytical, and troubleshooting skills.
• Full‑l…