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Senior SAP Service Consultant

Job in Berwyn, Chester County, Pennsylvania, 19312, USA
Listing for: Dale WorkForce Solutions
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    IT Consultant, IT Business Analyst, SAP Consultant, Systems Analyst
Salary/Wage Range or Industry Benchmark: 140000 USD Yearly USD 140000.00 YEAR
Job Description & How to Apply Below
Location: Berwyn

SAP Service Management Senior Analyst at Dale Work Force Solutions

Job Type: Full-time direct hire

Location: 100% remote from the US

Pay: up to $140k

How You Will Make An Impact
  • Analyze, design, implement and maintain global Service Management solutions to support business processes.
  • Gather, analyze, and document systems, business process requirements and gaps between the SAP global template through workshops, meetings, and site visits.
  • Perform business process mapping using standard methodologies.
  • Collaborate with cross-functional teams including Order-to-Cash, Plan-to-Manufacture, Procure-to-Pay and Record-to-Report to ensure alignment within S/4.
  • Configure Service Management functions and prepare Functional Specifications for enhancements.
  • Take part in design, build, test, data migration and training activities during the project, as well as support activities after go-live.
  • Manage and prioritize the Service Management enhancement backlog.
  • Troubleshoot and resolve issues related to SAP Service processes.
  • Ensure data integrity and compliance with internal controls and external regulations.
What You Will Bring To

The Role
  • Bachelor's degree in Information Systems, Supply Chain, Business Administration or related field.
  • 5+ years of hands‑on experience with SAP Service Management.
  • SAP certification is a plus.
  • Experience with in‑house repair, Field Service and Service Contract processes.
  • Experience with Salesforce Field Service is a plus.
  • Excellent organizational, interpersonal, communication, analytical and problem‑solving skills.
  • Ability to work independently and manage multiple priorities.
  • Ability to travel up to 25%.
Seniority level
  • Mid‑Senior level
Employment type
  • Full‑time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
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Position Requirements
10+ Years work experience
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