Monitor, IT​/Tech

Company Description

At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organizations bring safer, more effective treatments to patients faster.

We’re proud to be an ambitious, fast‑growing technology scale‑up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA.

At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way.

Guided by our values of Care, Passion, and Smart Disruption
, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI‑powered insights that improve human outcomes worldwide.

We’re looking for a Central Monitor to join our Professional Services team and contribute to our mission of transforming clinical research through data‑driven insights. You will play a pivotal role in transforming clinical research through our industry‑leading platform and product suite. If you're passionate about leveraging data, optimizing monitoring strategies, and ensuring clinical studies run at their highest potential, we want you to be part of our team!

This position is a hybrid role that requires 2‑3 days in office.

• Enable Successful Platform Implementation: Guide study teams and data analysts in identifying critical data, conducting comprehensive Risk Assessments, and determining Key Risk Indicators (KRIs) and Quality Tolerability Limits (QTLs) that enhance study success.
• Provide Expert Coaching & Guidance: Coach customers on implementing our platform and products methodologies, helping them optimize monitoring resources to address study‑specific risks. Mentor data analysts to define KRIs based on risk assessments, protocols, and study documentation.
• Signal Management & Communication: Assess and address risks, providing actionable insights to customer study teams. Investigate atypical data patterns, define follow‑up actions, and communicate your findings to guide decision‑making and improve operational efficiency.
• Drive Continuous Improvement: Document and share lessons learned to foster cross‑study knowledge sharing. Collaborate with the Product team to test and validate system updates, ensuring that new features meet the needs of our customers.

• Bachelor’s degree or higher in a scientific or business‑related discipline (or equivalent experience) with a minimum of 3 years’ experience working in clinical trials with a solid understanding of study phases, design, execution, and regulatory guidance (e.g., ICH GCP).
• Experience conducting Risk Assessments is necessary or establishing KRIs or QTLs.
• Strong experience in clinical operations, RBQM or Central Monitoring, including data management and medical data review. Familiarity with clinical trials across multiple therapeutic areas is a plus.
• Data analytics aptitude and critical thinking skills to identify risks and drive decisions based on data.

• Experience in life sciences or technology scale‑ups.
• Familiarity with GCP or data analytics tools.
• Additional language skills.

• Comprehensive Health Plans (HDHP, PPO, HMO) via Tri Net, with CluePoints covering 90% of employee and 70% of dependent premiums
• Health Savings Account (HSA) contributions ($25 employee / $50 family per month)
• Flexible Spending Accounts (FSA) and Pre‑Tax Commuter Benefits
• Life, AD&D, and Disability Insurance (100% employer‑paid)
• 401(k) with up to 4.5% employer match via T. Rowe Price
• Access to voluntary benefits (Met Life & Aflac), including Critical Illness, Accident, Legal, and Identity Theft protection

CluePoints is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age,…