Software Engineer - GenAI

A.P. Moller – Maersk is the global leader in container shipping services. The business operates in 130 countries and employs c. 80,000 staff. An integrated container logistics company, Maersk aims to connect and simplify its customers’ supply chains.

Joining Maersk will embark you on a transformational journey with great opportunities for career development within a global organization. As a Senior Software Engineer, you will design, engineer and run our capabilities for the Network Automation and Orchestration Tools stack for network and perimeter products and platforms that enable highly distributed global business for site, fleet, asset and IoT connectivity, required to deliver against our strategy.

You will be exposed to a wide and challenging range of needs and opportunities requiring you to engage closely with stakeholders across all levels within Maersk as you mature and evolve our OSS capabilities for Network OSS to become world class.

A globally focused shipping and transportation organisation is continuing to drive an ambitious and complex change and transformational programme to deliver a service of excellence for its customers and clients worldwide. The Global CTIO has a mandate from the Maersk board to lead the Technology transformation of Maersk which will enable the Maersk business strategy to become the global integrator of container logistics through digitising the Maersk business processes and customer engagement.

The Technology Function is fundamental to enable the company’s transformation and in response to this demand, our in-house technological capability is growing exponentially. We are recruiting world class talent to ensure that the technology services are modernised to enable Maersk to become a logistics integrator leveraging a competitive advantage through technology.

Why this job matters?

The Network OSS Engineering function is essential to our transformation, it is a central team within Network Architecture & Engineering, responsible for the delivery of product roadmaps, technical vision and quality across Fulfilment and Assurance that underpin our network and perimeter capabilities and products.

Reporting to the Senior OSS Engineering Manager you will serve as a Senior Software Engineer, ensuring that our systems and tools for the network OSS realise business value. Your role is responsible for technical design and delivery of solutions across the network OSS applications landscape from Planning to analytics driven AIOps. All built to industry leading standards and running seamlessly across various cloud and on‑prem platforms, allowing frictionless and seamless operations of our network and perimeter platforms.

The Network OSS team at Maersk is expanding into AI‑driven network operations, focusing on building intelligent, autonomous systems that enhance the management of data networks across Core, Edge, and Cloud locations (offices, warehouses, terminals, vessels, data centres, cloud environments, etc.) and the perimeter services that secure them. This role focuses on leveraging Generative AI, Large Language Models (LLMs), and agentic frameworks to develop next‑gen network observability, automation, and decision‑making platforms.

Key areas include but are not limited to:

• AI-Augmented Operations
  :
  Develop agentic AI solutions using LLMs, Lang Chain, and vector stores to enable intelligent automation, natural language interfaces, and autonomous troubleshooting across network services.
• Prompt Engineering & Reasoning
  :
  Design structured and dynamic prompts, chains, and retrieval‑augmented generation (RAG) workflows to enable context‑aware responses and insights from large‑scale network data.
• Intelligent Tooling & Platform Integration
  :
  Build AI‑enabled internal tools for use cases like configuration analysis, alert summarization, root cause inference, change impact prediction, and knowledge extraction from telemetry and logs.
• Observability & Insights
  :
  Use GenAI to augment monitoring and assurance by generating explanations, recommendations, and summaries from network events, alarms, and metrics.
• Integration with Core Network Stack
  :
  Apply AI capabilities…