Senior Agile Coach - SAFe SPC

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr Agile Coach within PNC's technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX.

The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.

In this position, you will be responsible for leading multiple teams and senior enterprise leaders through product development life cycles, driving cultural change, and spearheading organizational transformation. You will challenge conventional thinking that hinders progress and foster an environment of continuous improvement.

• Coaching multiple teams, including establishing new teams and promoting best practices.
• Collaborating with senior enterprise leadership to advance process maturity and optimize practices.
• Driving transformation initiatives and facilitating cultural change across the organization.
• Identifying and implementing continuous improvements to enhance delivery and outcomes.

• SAFe SPC Certification (version 5.0 or higher).
• Proven experience in:
  • Launching Agile Release Trains (ARTs) from discovery through embedment.
  • Leading Lean Portfolio Management (LPM) transformations.
  • Teaching SAFe-certified classes and enabling others to teach.
• Strong knowledge of:
  • Product Owner/Manager roles.
  • Leading SAFe practices.
• Ability to drive organizational agility and coach at scale.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Provides expertise and leadership for multiple teams, senior enterprise leaders and product development life cycles. Effective in driving cultural change and leading transformation. Challenges conventional thinking that interferes with change efforts.
• Provides coaching to groups of teams team(s), including the establishment of new teams, and summarizing and promoting best practices.
• Collaborating with senior enterprise leadership to drive the maturity of processes and practices; identify and facilitate continuous improvements.
• Facilitates discussions across multiple levels of stakeholders to identify and elevate highly complex problems impeding teams’s delivery/progress.
• Identifying learning and development opportunities for multiple teams on the subject of agile methodology, principles and/or tools; customizing, maintaining and delivering training materials as needed.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

• Agile Methodology
• Agile Release Planning
• Customer Solutions
• Information Management
• Lean Portfolio Management
• Organizational Analysis
• Practice Consulting
• Product Lifecycle Management (PLM)
• Program Administration
• Scaled Agile Framework (SAFe)
• Scrum
• Software Testing

• Agile Development
• Coaching Others
• Conflict Management
• Design Thinking
• Embracing Challenge
• Group Facilitation
• Influencing Through Expertise
• Innovation
• Interpersonal Relationships
• Listening

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or…