Technical Support Specialist

Our client is a fast-growing provider of residential solar and energy storage solutions, offering integrated high-efficiency panels, hybrid inverters, and intelligent battery systems. Backed by a global renewable energy group, they combine advanced technology with a localised approach to deliver reliable, future-ready energy solutions for homeowners. The company is expanding its footprint and is building a dedicated technical service team to support nationwide customers and partners.

The Technical Support Engineer will provide pre-sales and post-sales technical support for residential solar and storage products. This includes on-site installation guidance, commissioning, troubleshooting, and installer training, ensuring optimal system performance and customer satisfaction.

• Provide technical support to installers, distributors, and customers during installation, commissioning, and maintenance
• Conduct on-site troubleshooting and fault diagnosis for inverters, storage systems, and associated components
• Deliver technical training sessions for partners, installers, and retail staff
• Assist the service team in providing product delivery and after-sales technical support
• Providing technical training and explaining technologies and technical details to clients and colleagues;
• Draw up technical documents (technical procedures, technical specifications, and technical presentations) based on the documents provided by the HQ

• Bachelor’s degree in Electrical Engineering, Electronics, Renewable Energy, or related field.
• 3+ years of technical support or service experience in the solar industry (experience with residential inverters/storage strongly preferred).
• Hands-on experience with installation, commissioning, and maintenance of PV systems
• Proficient in Romanian & English.
• Willingness to travel extensively within Romania.
• Work remotely but must based in Timișoara or Cluj.
• Visa sponsorship is not available for this position.