Business Sys Analyst – Guidewire Integrations
Job in
Township of Whitpain, Pennsylvania, USA
Listing for:
Crackajack Solutions
Full Time
position
Listed on 2026-01-12
Job specializations:
-
IT/Tech
Data Analyst, Systems Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Location: Township of WhitpainHybrid, Blue Bell, PA.·Contract·Opened 29 days ago
Job Description A Guidewire Integrations Business Systems Analyst (BSA) plays a crucial role in ensuring that Guidewire's core systems (like Policy Center, Claim Center, and Billing Center) effectively integrate with external systems and services. Integration is essential for automating workflows, ensuring data consistency, and facilitating smooth communication between various platforms (e.g., third-party vendors, legacy systems, and other software applications).
Responsibilities
Work closely with business stakeholders (e.g., insurance operations teams, underwriting, claims, billing, etc.) to gather requirements for the integrations needed. This could involve integrating Guidewire with external systems like payment gateways, customer relationship management (CRM) systems, fraud detection tools, regulatory reporting systems, and more.Document detailed integration requirements, including data mapping, data transformation rules, business rules for data validation, and frequency of data exchange.Work with technical teams to choose the appropriate integration method, such as web services (SOAP/REST), batch file exchanges, or message queues (e.g., JMS). They also ensure the integration approach aligns with business needs.Identify and document the integration points between Guidewire and other systems, ensuring proper data flows and smooth functionality. For example:- Integrating Policy Center with third-party rating engines for pricing.
- Syncing Claim Center with external medical claims or legal systems.
- Integrating Billing Center with external payment systems or billing platforms.
Collaborate with Integration Developers, Guidewire Consultants, and System Architects to design and implement integrations. They provide clear, concise functional specifications that developers use to create the integration solutions. Break down specifications into use cases, user stories, and acceptance criteria.Work with developers to ensure data is correctly mapped between Guidewire systems and external systems. They define how data needs to be transformed (e.g., mapping fields between Guidewire and an external claims management system) and ensure it conforms to data formats, business rules, and regulations.Ensure that Guidewire's REST or SOAP APIs are utilized correctly for the integrations. This could involve orchestrating data flows between systems and ensuring that APIs expose the correct data and are properly secured.Analyze current business processes and identify opportunities for process improvements.Facilitate discussions, manage expectations, and communicate complex technical concepts in a clear and understandable manner.Ensure smooth collaboration between business and technical teams.Work with Quality Assurance team to ensure the test strategy & test plans are aligned with the business requirements and adhere to quality standards. Coordinate User Acceptance Testing (UAT) and post-implementation validation.Provide post-implementation support including troubleshooting issues, communicate the impact to business users (also work on finding solutions or workarounds), managing enhancements, and driving continuous improvements to ensure optimal system performance.Qualification
At least 7-10 years of solid experience working as a senior IT business system analyst for Guidewire Insurance Suite implementations (especially Policy Center, Claim Center, and Billing Center) and its integration points, including data structures and workflows.Knowledge of integration patterns and technologies such as SOAP/REST APIs, ETL tools, middleware, batch file processing, and message queues (e.g., JMS, Kafka).Understanding of data mapping, data transformation rules, and how to deal with different data formats (XML, JSON, CSV).A deep understanding of how business processes (e.g., underwriting, claims handling, billing) work in an insurance company and how integrations can improve these processes.The ability to analyze business needs, identify integration requirements, and troubleshoot integration issues effectively.Ability to lead strategy and requirement discussions and create precise requirement documents.Ability to influence decision making with focus on business outcomes.Strong communication, negotiation, documentation, organizational, and planning skills.Ability to create strong relationships and work collaboratively with multiple stakeholders and technical teams.Strong problem-solving skills with a strong sense of individual ownership and accountability.Experience with MS Office Suite and Agile Scrum methodology using Agile Management tools such as JIRA/Dev Ops.Must have Bachelor’s degree or higher.Preferred Qualification
Current Certification in Guidewire Cloud for Analysts (Certified Ace preferred).Experience in leading Large-Scale Guidewire implementations, including the ability to manage multi-phased projects.Knowledge of regulatory frameworks and compliance standards within the P&C insurance…
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