Information Technology Support Specialist

This range is provided by Solomon Edwards. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$55,000.00/yr - $65,000.00/yr

Direct message the job poster from Solomon Edwards

We are currently seeking an IT Support Specialist for a manufacturer located in the Mountain Top, PA area
. Excellent opportunity for a recent graduate with strong co‑op or internship experience.

• Provide day‑to‑day technical support for hardware, software, and network systems across the business unit.
• Troubleshoot and resolve IT issues related to PCs, laptops, peripherals, applications, and servers.
• Manage and maintain network equipment, ensuring secure, compliant, and reliable service.
• Support system upgrades, installations, and configurations, including new employee setups and hardware refreshes.
• Track and prioritize help desk tickets, ensuring timely resolution and strong internal customer service.
• Collaborate with cross‑functional teams to identify opportunities for IT‑enabled process improvements that enhance speed, efficiency, and productivity.
• Ensure data security and integrity in line with enterprise‑wide policies and procedures.
• Administer and support Microsoft Exchange and collaboration tools, including SharePoint and shared network resources.
• Document procedures, train end users, and contribute to continuous improvement of IT operations.
• Manage competing priorities and deliver results in a resource‑conscious environment.

• 1-3 years desktop support experience; good internship / co‑op experience considered.
• CompTIA A+ or MCDA Certifications.

Salary $55‑65k

Employment Type:

direct hire

Solomon Edwards Group , LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

Solomon Edwards Group , LLC adheres to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. For more information on your rights, :

• Associate

• Full‑time

• Information Technology

• Staffing and Recruiting

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