Vice President of Human Resources

Introduction Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

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• Responsible for directing the overall operations and staff of the HR department, including recruitment, training/development, performance management, employee engagement, succession planning, HRIS, HR administration, compensation and benefit administration. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives. Supports GM in driving HR/Business initiatives.
• Responsible for the strategic human resource planning and continuous improvement to provide the Company with the best people talent available and to position the Company as the employer of choice by being aware of policies, practices, and trends within the gaming and racing industries.
• Develops programs that enhance the performance of property team members relative to service initiatives and engagement planning.
• Ensures that scheduling is done effectively and efficiently, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance with departmental budget initiatives. Reports budget concerns/deviations to the Executive Management / GM.
• Participates in the development of the property's strategic logics to include plans and programs as a strategic partner, but particularly from the perspective of the impact on people.
• Evaluates and advises on the impact of new programs/strategies and regulatory action as they impact the attraction, motivation, development, and retention of the people resources of the property
• Develops staffing strategies and implementation plans and programs to identify talent within and outside the property for positions of responsibility. Identifies appropriate and effective external sources for candidates for all levels within the Company.
• Conducts and oversees effective, thorough,h and objective investigations in cases of grievances, harassment, employee concerns, or EEOC issues.
• Develops programs to allow the property to embrace applicants and employees of all ethnicity/backgrounds and enhance the development and performance of all employees.
• Establishes credibility throughout the property with management and the employees to be an effective listener and problem solver of people issues.
• Develops appropriate policies and programs for effective management of the people resources of the property. Included in this area, but not limited to, would be programs for employee relations, affirmative action, sexual harassment, employee complaints, external education, and career development.
• Maintains current knowledge of HR policies, programs, laws and issues.
• Provides technical advice, knowledge, and support to others within and outside the human resources department.
• Accomplishes all tasks as appropriately assigned or requested by the property's General Manager.
• Enthusiastically supports, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of the department's customer service goals.
• May also oversee Human Risk Management and Wardrobe departments.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.

• Bachelor’s degree (B.A./B.S.) from an accredited…