Front Office Assistant Manager
Job in
Indiana, Indiana County, Pennsylvania, 15705, USA
Listed on 2026-02-04
Listing for:
National Black MBA Association
Full Time
position Listed on 2026-02-04
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Role:
Supports the Front Office Manager in overseeing reception, guest services, and daily operations.
- Supervise front desk staff and ensure smooth check-in/check-out.
- Handle guest queries, complaints, and escalations professionally.
- Monitor reservations, room allocations, and billing accuracy.
- Maintain service standards and coordinate with other departments.
- Train and motivate team members for excellent guest experience.
Strong communication, leadership, problem-solving, customer service orientation.
Hospitality degree/diploma, 3–5 years front office experience.
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