Pastry Sous Chef; m​/w​/d

Mandarin Oriental Palace Luzern is looking for a Pastry Sous Chef to join our Culinary team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Palace, Luzern is an iconic Belle Époque landmark, offering a premier luxury experience. The hotel comprises 136 rooms and suites, four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room.

Based at the Mandarin Oriental Palace, Lucerne, within the Culinary Department, the Pastry Chef is responsible for overseeing and managing the entire pastry kitchen. The Pastry Chef leads the team, ensuring the highest standards of quality, consistency, and efficiency across all areas of the pastry operation. This role includes supervising and coordinating all pastry production, developing innovative dessert and menu concepts, and reports to the Executive Pastry Chef in strategic planning and daily operations.

Responsibilities

• Work closely with the Executive Pastry Chef to execute the vision and maintain excellence across all pastry operations. Provide guidance, support, and motivation to the pâtisserie team in daily activities.

• Prepare and produce a wide range of cakes, pastries, desserts, and specialty items with precision and consistency.

• Manage and oversee production for banquets, events, and special functions, ensuring timely delivery and exceptional quality.

• Maintain organized and efficient daily mise en place to support seamless pastry operations.

• Contribute to menu planning, recipe creation, and the development of innovative dessert concepts.

• Coordinate with supervisors to request ingredients and supplies, monitor deliveries, and ensure proper storage and rotation of all goods.

• Ensure consistent adherence to quality, taste, and presentation standards across all pastry offerings.

• Monitor and enforce strict hygiene, safety, and cleanliness regulations within the pastry department.

Qualifications

• Completed culinary or pastry training, along with several years of professional experience in pâtisserie, ideally within the luxury hospitality or gastronomy

• High flexibility and resilience, including availability for weekend and holiday shifts

• Strong communication skills and a professional, motivating demeanor

• Initial leadership experience, openness, and strong organizational skills

• Creativity and passion for bringing your own signature style into the pâtisserie

• Strong sense of quality, reliability, and enthusiasm for the craft

• Team spirit, a well-groomed appearance, and a positive attitude

• Excellent German and English skills; additional language skills are an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Swiss Deluxe Hotels. As a member of the Swiss Deluxe Hotels you and your loved ones get to enjoy stays at many prestigious properties all across Switzerland. From vibrant city hotels to grand hotels deeply rooted in their surroundings, the perfect get-away is only a reservation away.

• And much…