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Front Office Duty Manager: Guest Experience Leader

Job in Indiana, Indiana County, Pennsylvania, 15705, USA
Listing for: InterContinental Hotels Group
Full Time position
Listed on 2026-01-22
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Indiana

A leading hotel chain is seeking a Duty Manager for their Holiday Inn Express in Indiana, Pennsylvania. The ideal candidate will oversee front office operations, manage staff performance, and ensure exceptional guest experiences. Responsibilities include training staff on compliance, handling guest complaints, monitoring the budget, and leading the front desk team. This role is crucial for maintaining service standards and enhancing guest satisfaction.
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