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Night GEM: Luxury Guest Experience Lead
Job in
Indiana, Indiana County, Pennsylvania, 15705, USA
Listed on 2026-01-19
Listing for:
IHG
Full Time
position Listed on 2026-01-19
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below
A luxury hotel chain is seeking a Night GEM (Guest Experience Maker) to manage reception activities during the night shift. The role involves coordinating guest arrivals and departures, ensuring satisfaction, and adhering to high-quality service standards. Candidates should have at least one year of experience in a similar hotel operational role and possess strong communication skills. Familiarity with hotel systems like PMS and CRM is also required.
This opportunity offers a chance to enhance guest experiences in a prestigious environment.
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