Phlebotomist Patient Services Representative

Phlebotomist Patient Services Representative- 1st Shift

Alternate / Related Job Titles

• Phlebotomist II
• Patient Services Representative II (PSR II)
• Clinical Phlebotomist
• Patient Service Center Phlebotomist
• In-Office Phlebotomy Specialist

Location & Onsite Requirement

• Richboro, Pennsylvania
• Onsite (Not eligible for remote work)
• May be required to support multiple Patient Service Center (PSC) and In-Office Phlebotomy locations with minimal notice.

Contract Details

• Position Type: Contract
• Contract Duration: 3 Months
• Start: As Soon As Possible
• Shift: 1st Shift
• Schedule: Based on staffing needs (includes weekends, holidays, on-call, and overtime as required)

The Phlebotomist Patient Services Representative II (PSR II) serves as the face of the organization for patients seeking routine and life-defining diagnostic services. This role requires strong phlebotomy expertise
, excellent customer service skills
, and the ability to perform accurately in a fast-paced, high-volume clinical environment
. The PSR II plays a critical role in patient satisfaction, specimen integrity, and compliance with safety and confidentiality standards.

• Perform venipuncture and capillary collections
  , including pediatric and geriatric patients
• Prepare and process specimens for laboratory testing following established procedures
• Verify patient demographics, specimen labeling, and patient signatures post-collection
• Perform both clinical and forensic specimen collection as required
• Maintain accurate records and required documentation
• Ensure a safe, clean, and professional patient environment
• Promote a positive image to patients, clients, employees, and the public
• Travel between assigned PSC and in-office locations as needed
• Adapt quickly to changing schedules, staffing needs, and workload priorities

• High School Diploma or equivalent
• Three (3) years of phlebotomy experience
  , including pediatric, geriatric, and capillary collections
• Ability to work independently with minimal supervision
• Strong attention to detail and ability to make decisions using established procedures
• Excellent customer service and communication skills
• Keyboarding and data entry proficiency
• Reliable transportation and valid driver’s license (as applicable)

• Medical Assistant or Paramedic training
• Phlebotomy certification (required in CA, NV, and WA; preferred elsewhere)
• Minimum 2 years of Patient Service Center (PSC) experience
• Prior retail or service-based customer service experience

• Flexible availability (weekends, holidays, overtime, on-call)
• Ability to manage multiple priorities in a high-volume setting
• Commitment to company policies, safety standards, and dress code
• COVID-19 vaccination required

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Retirement Plan

Our client is a leading provider of diagnostic information services
, empowering healthier lives worldwide. Leveraging the world’s largest clinical laboratory database, they deliver insights that improve disease detection, treatment, and healthcare management for millions of patients and providers.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company based in Alaska. As a Native American-owned, economically disadvantaged corporation, GTT values diverse and inclusive workplaces and partners with Fortune 500 organizations across diagnostics, life sciences, banking, insurance, technology, utilities, and retail throughout the U.S. and Canada.

Job Number: 26-00094 #gttjobs #gttqst