Risk and Compliance Officer - Consumer Lending

Overview

When you join the Members 1st team, you become part of something bigger than a credit union. You join our faM1ly—a tight-knit group with big dreams and values. We are growing and invite you to grow with us. We offer competitive pay, healthcare, paid benefits, opportunities for professional advancement, work-life balance, and a workplace that values individuality.

As a First Line Risk and Compliance Officer, the Risk and Compliance Officer - Consumer Lending ensures that inherent risks in business processes, products, and activities are identified, assessed, mitigated, and monitored. This role partners with business leaders to ensure risks are understood, controls are designed and operating effectively, and activities support safe and sound banking practices in compliance with applicable laws, regulations, and internal policies.

The position executes risk and control self-assessments, oversees issue identification and remediation, monitors risk metrics, and escalates emerging issues. It serves as the primary risk and compliance liaison between the business and Second Line Risk and Compliance functions. The role may partner with Second Line Risk and Internal Audit during reviews, exams, and issue resolution. Finally, the role promotes a strong risk and compliance culture by embedding risk awareness into day-to-day business activities and training for business units.

The Risk and Compliance Officer - Consumer Lending must have a comprehensive understanding of lending regulations and guidelines, including Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), and other applicable federal and state laws. They should have thorough knowledge of all loan products and related systems, including consumer, mortgage, and home-equity processes, underwriting standards, disclosures, and documentation requirements.

Knowledge of risk factors such as fraud detection, fair lending practices, and data integrity is essential to ensure compliance throughout the loan lifecycle. This role requires the ability to monitor loan origination, servicing activities, and exception handling, while proactively identifying compliance gaps and implementing corrective measures to maintain regulatory adherence and protect the organization from risk exposure.

• Knowledge of credit union regulations and standards (e.g., BSA/AML, OFAC, Fair Lending, UDAAP, privacy, lending compliance)
• Strong analytical, problem-solving, and organizational skills
• Excellent written and verbal communication abilities
• Ability to develop policies, conduct audits, and perform risk assessments
• Proficiency with compliance management systems and Microsoft Office
• Knowledge of applicable laws and regulations

• Accountability and self-management
• Communication
• Effective knowledge
• Innovation and problem-solving
• Teamwork and leadership

• Ability to communicate effectively in English, both orally and in writing
• Visually able to prepare and analyze data and figures, view a computer terminal, and read extensively
• Ability to sit for extended time periods
• Manual skill for operation of PC keyboard and standard office equipment
• Ability to travel, including occasional overnight travel
• Ability to lift, carry, push, pull, or move objects as needed

5-8 years of related experience

Does this position require a valid Drivers License?
No

Education Level: General and business knowledge equivalent to a bachelor’s degree

Certifications:

Certification in Compliance (CRCM and/or NCCO) preferred;
Certified Mortgage Compliance Professional (MBA) preferred;
Credit Risk Certification (CRC) preferred

At Members 1st, we look for individuals who will show up as their whole selves because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To align with our mission, vision, values, and culture refer to the information below.

Company Culture is at Our Core

WE is a simple word that means everything here: we think as one. One faM1ly. One community. One place where everyone…