Operations Analyst, AIFS Investor Services

Overview

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Alternative Investment Funds Investor Services Team. Our primary goal is to provide exceptional customer service and administration servicing for our clients' assigned hedge and private equity funds.

• Responsible for onboarding of investors into our clients' hedge and private equity funds. Ensure all proper data points and documentation are received at the time of a subscription. Input all relevant data points into our contact management system to facilitate investor reporting.
• Enforce Anti-Money Laundering policies and procedures when reviewing investor transactions. Follow the department's rules and regulations designed to stop the practice of generating income through illegal actions.
• Supervise our clients' bank accounts for investor wire activity. Create wire templates to facilitate investor payments.
• Generate and reconcile investor reporting, such as investor capital statements. Upon client approval, disseminate documentation to our clients' end investors and their contacts via an automated distribution process.
• Correspond with investment managers and their investors regarding day-to-day inquiries, including questions on subscription documents and investor reporting. Maintain client engagement and a dedication to quality service.
• Participate in IMS and corporate professional development sessions to identify process improvements and collaborate with a team with varied strengths to grow your career.

• BA / BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience.
• Internship experience preferred.
• Intermediate skills in Microsoft Excel.
• Self-motivation, organization, and the ability to complete multiple client deliverables in a timely manner without sacrificing excellence or quality.
• Strong written and verbal communication skills used to support clients via email and/or phone calls.
• Strong customer service skills used to communicate daily with clients and other service providers.

• Aims to broaden knowledge of the financial services industry by learning new concepts and applying them to daily work assignments.
• Attention to detail to ensure all deliverables meet high standards of quality and accuracy.
• Collaboration with internal and external partners; flexibility as client needs evolve.
• Positive and congenial approach in assisting colleagues and clients and the ability to work in a team environment.
• Curiosity, critical thinking, and attention to detail to identify solutions or improve processes.
• Demonstration of SEI Values: courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information.

For this position, SEI is not hiring individuals who require sponsorship for employment or continued employment now or anytime in the future.

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, a hybrid working environment for most roles, support for working parents and flexible Paid Time Off (PTO).

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 16 days PTO/year pro-rated for new hires, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM) for our clients, our communities, and ourselves. Come build your brave future at SEI.

SEI is an Equal Opportunity Employer and so much more. After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals' personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.