Junior CRM Assistant

Stonehage Fleming is looking for a dynamic self‑starter to join their Investment Management team based in Zurich. This person should be an energetic, enthusiastic team player and should be able to handle multiple tasks concurrently in a calm and professional manner. If you are committed to becoming the best you can be, this is a great opportunity to build your career with a company where ethics and values are as important as skills and experience.

At Stonehage Fleming you will be part of a collaborative, supportive team working across borders.

The Swiss Investment Management Team is a part of the global Stonehage Fleming Group investment offering, providing discretionary and advisory investment management services to a wider variety of HNW and UHNW clients and families, either personally, or within fiduciary structures. The group’s multi‑asset expertise enables the implementation of suitable investment strategies across the spectrum of risk profiles.

The position exists to support the client relationship team in the day‑to‑day management of all aspects of client relationships. The primary focus of this role is to support the client relationship managers in providing excellent service for Stonehage Fleming clients. The role will report to the Head of Client Management.

• Provide administrative support to the Client Relationship Team on allocated clients, including but not limited to the preparation of banking, investment, internal and external reports, trade instruction preparation, and cash transfer instructions.
• Provide client‑servicing support to one or more Client Relationship Manager(s) and their clients; represent the Client Relationship Manager as appropriate.
• Capture new client information and complete onboarding processes.
• Receive queries from clients and other internal contacts and resolve or elevate them as required.
• Liaise with other parts of the Stonehage Fleming group and with third parties to coordinate the implementation of client requirements, including lawyers, accountants, banks, insurance brokers, etc.
• Gather information from clients, internal contacts and other providers.
• Prepare client correspondence.
• Support ongoing client monitoring, including client activity and AML reviews.
• Ensure compliance with group principles, all regulatory requirements and standards.
• Input, analyse and maintain client and prospect data.
• Perform such other duties as may reasonably arise, including ad‑hoc projects.

• Educated to degree level broadly within general finance or business.
• Good general knowledge of wealth management.
• Experience working in an administration capacity within a financial services business is desirable.

• Pro‑active and able to work independently with little guidance.
• Fluent in English, German and/or French and/or Spanish is an asset.
• Excellent Microsoft Office skills (Word, Excel, PowerPoint).
• Good understanding of financial markets.
• Strong communication skills, excellent interpersonal capability and ability to articulate investment arguments in a logical and consistent manner.
• Excellent presentation skills.

• Job Family Relationship Management
• Job Function Family Office Services
• Pay Type Salary