Flow Controller - Weekend 2nd

This role involves providing customer service assistance, managing incoming calls, verifying shipment information, setting delivery appointments, processing loads, and resolving shipping or receiving issues. The position requires adherence to Good Manufacturing Practices and safety rules, with other duties as assigned.

• Assist customers and manage inbound calls.
• Verify shipment details against records such as bills of lading and invoices.
• Schedule daily delivery appointments.
• Process incoming deliveries and completed loads.
• Coordinate with staff to resolve shipping and receiving issues.
• Maintain daily paperwork.
• Follow safety and manufacturing standards, reporting noncompliance.
• Perform other duties as assigned.

• Medical, Dental, Vision after 60 days (options available)
• 401K with matching
• STD, LTD
• Paid vacation and sick leave
• Friendly, open-door culture

Schedule:

Friday - Sunday, 7:00 PM - 7:30 AM

Pay Rate: $23.00 + $2.00 shift differential

• High School Diploma or GED, or equivalent experience
• Minimum 3 months customer service experience
• Strong communication skills
• Proficient in computer use and data entry
• Ability to multi-task effectively

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Accounting/Auditing and Finance
• Industry: Transportation, Logistics, Supply Chain