Cashier, Entertainment & Gaming

Location: Moosic

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

POSITION:
Cashier

DEPARTMENT:
Concessions

REPORTS TO:

Concessions Manager

STATUS:
Seasonal, Part-Time

FLSA STATUS:
Hourly/Non-Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Sounds like a winning formula for you. Join us!

VENUE/PROPERTY INFO

Located at PNC Field, home of the Scranton/Wilkes-Barre Rail Riders, this role offers the opportunity to work in a professional sports and events venue. PNC Field is a 10,000-seat professional baseball stadium featuring a full-size ballpark, multiple concession areas, premium seating, suites, and event spaces. The venue hosts not only baseball games but is proud to host a range of other events throughout the year.

THE ROLE

Serve as a key part of the game-day team at PNC Field by providing a fast, friendly, and accurate point-of-sale service for fans purchasing food, beverages, or merchandise during Rail Riders events. This role focuses on efficiently processing transactions, handling cash and electronic payments, maintaining a balanced register, and delivering excellent guest service in a lively, high-volume sports environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet customers in a friendly, energetic, and professional manner.
• Process high-volume transactions quickly and accurately using POS systems.
• Handle cash, credit, debit, and electronic payments in a fast-paced transaction.
• Issue receipts, refunds, exchanges, or credits as needed.
• Provide guests with information about menu items, promotions, or venue policies.
• Maintain cleanliness and organization of cashier stations and surrounding areas.
• Handle guest concerns or complaints promptly and professionally.
• Replenish food, beverages, and supplies as needed.
• Follow all food safety and sanitation procedures.
• Ensure compliance with stadium policies and guest safety regulations.
• Work properly with team members and supervisors.
• Follow company policies and procedures regarding sales, returns, and security.
• Comply with food safety, alcohol service and venue regulations.
• Verify age and follow responsible alcohol service guidelines when required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Previous customer service or guest services experience preferred.
• Experience in live entertainment, sports, or hospitality settings is an asset.

SKILLS AND ABILITIES

• Strong customer service orientation with a cheerful outlook.
• Excellent verbal and interpersonal communication skills.
• Ability to remain calm and adaptable in fast-paced, dynamic, or stressful situations.
• Strong attention to detail and ability to anticipate guest needs.
• Ability to work independently and exercise sound judgment.
• Flexibility to adjust to last-minute changes and operational needs.
• Proficiency with computers and tablets; ability to learn new systems quickly.
• Bilingua…