Rebuilds Specialist

Career Area

Sales

When you join Caterpillar, you’re joining a global team who cares not just about the work we do but also about each other. We are the makers, problem‑solvers, and future‑world builders who create stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen with our customers, where we work and live. Together, we are building a better world so we can all enjoy living in it.

Caterpillar’s Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our commercial and industrial electric power customers worldwide. EPD supports a wide range of applications, from backup power in hospitals to emergency power during natural disasters and critical infrastructure for data centers and municipalities. With a rich history of more than 95 years, our team has world‑class expertise and proven ability to adapt to changing demands.

We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Caterpillar’s Electric Power Division is seeking a Rebuild Specialist to support global aftermarket growth through the development and commercial deployment of rebuild offerings. This role focuses on shaping how rebuild solutions are defined, priced, and executed across the dealer network by combining technical knowledge with commercial experience and field engagement.

The Rebuild Specialist works closely with dealers, sales teams, and internal partners to translate service data into practical, dealer‑ready commercial offerings that improve customer value, profitability, and lifecycle performance.

• Analyze dealer work orders, rebuild scopes, parts content, and labor structures to identify rebuild cost drivers and commercial opportunities.
• Support the development and refinement of tiered rebuild and repair offerings aligned to customer needs, dealer capabilities, and lifecycle strategies.
• Build and maintain rebuilding pricing frameworks and benchmarks to support competitive positioning and consistent market execution.
• Partner with Sales, Marketing, Parts Pricing, and Product Groups to ensure rebuild offerings are commercially viable and field‑ready.
• Work directly with Caterpillar dealers to support rebuild strategy deployment, offering adoption, and commercial execution.
• Participate in dealer workshops and field engagements to champion rebuild frameworks, pricing logic, and value propositions.
• Translate technical and financial rebuild data into clear insights and recommendations for internal stakeholders and leadership.
• Support aftermarket new product introductions and repair option launches by ensuring rebuild offerings align with enterprise growth objectives.
• Incorporate dealer and field feedback to continuously improve rebuild offerings and go‑to‑market approaches.

Customer Focus:

• Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Facilitates creation of the 'right' products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement.
• Advises others on creating customer‑focused environments in various scenarios.
• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
• Communicates and models the criticality of customer focus as an organizational strategy.

Industry Knowledge:

• Knowledge of the organization’s industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
• Discusses industry‑specific flagship products and services.
• Demonstrates current knowledge of the regulatory environment for…