Field Service Representative

At S&C Electric Company, a 100% employee-owned company, we help keep the lights on for people and businesses worldwide. Our manufacturing roles build the equipment that protects the critical infrastructure of the power grid, and each of our team members lends their unique skills to this crucial mission. We empower our people by providing pathways to a long-term career and support them in their professional growth by sustaining a culture founded on respect, strengthened by collaboration, and measured by our shared successes.

The manufacturing industry is booming with opportunities to learn new things, expand your skills, and build a long-term career.

1st shift: 8:00 am - 5:00 pm (Mon-Fri). Overtime:
Yes.

Estimated hourly base pay rate: $57,500 - $71,900. This role is also eligible for S&C’s annual short‑term incentive bonus, subject to eligibility criteria.

• Competitive complete benefits package
• Medical, Dental, Vision, 401K, and Employee Stock Ownership Plan (KSOP)
• Tuition Reimbursement, Fitness reimbursement, Paid leaves
• Dependent care FSA, Basic Life, Transit benefit
• Annual bonus for individual and company performance
• Paid vacation and 15 paid holidays, including shutdown in summer and winter
• Referral Bonus program
• PPE provided.
• Career Advancement and Development Opportunities

Join Our Team as a Field Service Representative! Are you passionate about Field Services? S&C Electric Company is seeking a dynamic individual to join our Field Services team. As a Field Service Representative, you’ll be crucial in ensuring smooth operations and supporting our diverse team. S&C’s Field Services Center provides customers with a wide range of electric power industry engineering and construction services.

The group also coordinates large orders involving multiple product groups and/or third parties and provides field services for customers. The Field Service Center - Bethlehem, PA performs various maintenance and repair of substation and utility electrical equipment. Verbal and written communication skills are required as part of the documentation process associated with the physical work effort. Field service is performed domestically and internationally at times convenient to the customer for scheduled outages and is coordinated with other work efforts occurring on site.

This position reports to the Manager – Field Service Center Bethlehem, PA Region.

• Troubleshooting, performing emergency repairs and preventative maintenance.
• Modifying and upgrading products.
• Providing startup assistance/installation supervision.
• Training on all S&C products of both current and past vintages.
• Using various hand tools (personal property) and specialty tools (supplied by S&C) on equipment such as Circuit‑Switchers and Metal‑Enclosed Gear that is in a de‑energized and grounded state.
• Performing work in accordance with OSHA and industry safety practices such as "Lock Out Tag Out" and including utilization of extensive personal protective equipment.

• Associate degree preferred, or equivalent technical experience.
• Be a minimum of 21 years of age with a valid driver's license.
• Ability to read mechanical drawings and possess excellent mechanical skills.
• Able to interpret electrical drawings and possess computer skills.
• Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays.
• Electrical substation maintenance and construction experience preferred.
• Knowledge of, and experience with, utility electrical protection equipment preferred.

• 2+ years of previous experience in mechanical assembly, electrical wiring, or maintenance of electrical utility equipment, facilities or products.

• Standing:
  Tasks frequently performed in a standing position.
• Lifting:
  Frequent lifting required when working with equipment in the field (up to 50lbs).
• Walking:
  Frequent walking of moderate distances (1 mile) within the S&C campus and customer sites.
• Carrying:
  Frequen…