Admissions Counselor

Summary

Gwynedd Mercy University is looking for a coachable, enthusiastic, relationship builder to be on our admissions team. If you’re looking to turn your natural ability to build relationships with others into a rewarding career in higher education, we invite you to apply for our Admissions Counselor role at Gwynedd Mercy University.

In the role of Admissions Counselor, you will serve as a knowledgeable ambassador for the University in the recruitment of new incoming first-year students. The person in this role will build relationships with prospective students and families to ensure they have accurate and personalized information, and clearly understand the value of earning a degree from GMercy

U through consistent outreach via phone, email, text, and in person outreach and follow up. This role will also be responsible for cultivating relationships with professional school counselors within the high schools and other organizations within the territory that you manage. While there are some partnerships that have already been established, the opportunity to grow and establish new partnerships is always welcome and encouraged.

Although fluency in Spanish is not required, this position provides the opportunity to integrate bi-lingual skills. The chosen candidate will wholeheartedly embrace the department’s quality standards of accuracy, engagement, hospitality, and efficiency to ensure students have an excellent experience at each stage of the admissions process. This position requires travel, event support, and night and weekend work.

• Serve as an enthusiastic and knowledgeable ambassador for the University and its many curricular and co‑curricular programs. The ability to understand and clearly articulate programs, requirements, and benefits is a must.
• Proactively build and cultivate a recruitment territory as assigned, traveling to various high schools, colleges and other locations for planned events during the day, in the evening, and on weekends as needed. The person in this role may be asked to utilize their own vehicle for travel, so reliable transportation is required.
• Develop relationships with high school counselors, teachers, administrators, college officials, businesses, community members, and other influencers in order to promote the University and grow enrollment.
• Engage with prospective students to grow the applicant pool; promptly respond to questions and address potential areas of concern; support students in moving through the application process, make decisions and/or recommendations regarding admissibility; determine merit scholarship eligibility; and guide admitted students through the enrollment process. Detail orientation is a must.
• Present ideas on the creation of materials that directly correlate with the recruitment of underserved populations.
• Manage workflows in a variety of systems, including a Customer Relationship Management (CRM) system. Slate experience is preferred.
• If fluent in Spanish, engage families whose native language is Spanish in admissions-related conversations, as needed. Fluency in Spanish is preferred, but not required.
• Serve on university committees as appropriate and desired.
• Valid driver's license and reliable personal transportation is required.

• Education:
  
  Bachelor's degree preferred. An associate’s degree with commensurate experience will be considered as well. Candidates with an associate’s degree will be required to complete a bachelor’s degree within 2 years of their start date.
• At least one year of sales/admissions recruitment related experience preferred.
• Successful candidates will be detail oriented, self‑starters who enjoy meeting with new people and have strong communication and follow‑up skills.
• Technical
  
  Skills:
  
  Proficiency with a personal computer for word processing, spreadsheet creation and management, and database management;
  Customer Relationship Management (CRM) experience preferred but not required.
• Language
  
  Skills:
  
  Ability to read and interpret professional journals; ability to communicate information about Gwynedd Mercy University to first‑year students. Excellent writing, public speaking…