Aging Care Manager - Local Government

Position Overview

Are you a patient and organized person who enjoys utilizing investigative skills to ensure the safety of others? Do you want to help senior citizens with obtaining services that help them stay active and safe? The Luzerne‑Wyoming Counties Area Agency on Aging (AAA) Protective Services Unit is seeking a hard‑working Aging Care Manager 3. If you want to make a positive impact in your community by assisting residents 60 years of age and older, we encourage you to apply today!

The Care Manager 3 is assigned to the Protective Services Unit within the Social Services Department. Your duties involve a variety of investigative tasks. Following receipt of a Report of Need for Protective Services, you will determine the category and priority of need, investigate allegations in a timely manner, interview all persons involved, and collect all necessary evidence and documents. This position works with other agencies to reach a conclusion and takes necessary action to ensure the safety of the older adult.

Your knowledge of laws governing the protective services program and available community support services will be key.

• Assisting older adults to apply for entitlement programs
• Referring cases, as appropriate, to other AAA services
• Completing statistics, reports, case records, and other forms within the time frames required by the Department of Aging
• Attending all trainings pertaining to the Protective Services Investigator job classification, including Basis Protective Services and yearly PS Enrichment
• Interpreting AAA programs and Protective Services regulations to individuals, the public, and other agencies

• Full‑time employment
• Work hours:
  
  8:00 AM to 4:00 PM, Monday – Friday, with a 30‑minute lunch break
• Telework:
  No telework option is available for this position
• Salary:
  In some cases, the starting salary may be non‑negotiable
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• One year as an Aging Care Manager 2 or Aging Program Assessor; or
• One and one‑half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience

• Must meet the PA residency requirement.
• Hiring preference may be given to candidates who live within Luzerne or Wyoming County. If no eligible candidates from those counties apply, candidates from other counties may be considered.
• Must be able to perform essential job functions.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. § 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
• To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

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