Coordinator, Quality Assurance

JOB SUMMARY

Responsible for the planning and coordination of contractual, operational and custodial services providing proper care, cleaning, maintenance and repair of buildings, grounds and facilities at multiple HCC campuses within a defined geographic region.

• Personally assess situations, obtain necessary information, draw conclusions and recommend and/or implement courses of action in accordance with normal practices and procedures; advise and/or train other professionals.
• Review job orders to determine work priorities, keep maintenance logs, and report on daily activities; help organize the activities and output of subordinate skilled trades’ personnel or contracted vendors on a daily basis as a working supervisor or work leader.
• Coordinate and manage activities and performance of various contractual services ensuring compliance with EPA, OSHA, NFPA and TDLR policies on a federal, state and local level.
• Provide operational efficiencies through the practice of proficient resource management.
• Inspect and conduct proactive and reactive maintenance through subordinate skilled trades’ personnel or contracted vendors of all facility services; including but not limited to, maintenance, engineering, landscaping, minor construction, plant maintenance, custodial services and parking activities.
• Provide leadership for quality activities associated with change management and expand quality system tools and procedures to support existing processes and report on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement to management.
• Conduct, document and present regular reports and reviews of quality control inspections and repairs.
• Develop and implement quality assurance/control standards and methods to measure/audit reliability and productivity of maintenance services work.
• Responsible for coordination of planning, organizing, coordinating, budgeting, reviewing, directing and controlling the maintenance of campus/location facilities through subordinate skilled trades’ personnel or contracted vendors.
• Monitor, maintain and inventory equipment, tools and supplies, and order items as necessary.
• Perform other duties, tasks and assignments as required.

• Associate’s degree in Engineering, Architecture, Building Construction or related field required
• High School Diploma/GED and 4 years relevant work experience in a construction trade may be considered in lieu of required degree
• 5 years’ related work experience in a facility maintenance or construction trade in a management role required

• Valid Texas Driver License

• MS Office Programs
• Budget Management
• Project Management
• Facility Management Software
• Contract Management
• General Maintenance Principles, Practices and Techniques
• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215.

Houston Community College (HCC) is composed of 14

Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singularly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.