Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whenever you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We support each teammate with competitive pay, formal training, performance incentives, paid vacation and holidays, comprehensive healthcare packages, and a 401(k) plan. We champion diverse perspectives and encourage employees to bring their whole selves to work.

The Lead Technician role requires technical expertise to diagnose drivability and electrical systems while leading and mentoring a team toward higher customer care and satisfaction. The position offers a performance‑based compensation model with flat‑rate pay that rewards each eligible task. Rates reflect average productivity by region.

$22.23/hr - $47.19/hr

• Diagnose and repair to specifications—brakes and hydraulic, exhaust, primary and advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. (Testing and registration fees are paid by the company; a bonus is awarded for each test passed.)

• Valid automobile driver's license at all times and ability to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of any of the following:
• Electrical/electronic systems
• Engine repair
• Engine performance
• Automatic transmission/transaxle
• Manual drivetrain/transmission
• Automotive heating/AC
• 5 years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a Vocational‑Technical School Program.
• A.S.E. certification in at least 3 of A1–A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred).

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up at every career stage.
• Community Involvement:
  Pride in working with local communities and giving back.
• Integrity & Teamwork: A commitment to doing the right thing together.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail