Warehouse Research Solutions Associate

B & H

Job Description

Job Title:

Warehouse Problem Solver

Division/Department:

Fulfillment

Reports to:

Approved By:

Viewed By:

Human Resources- NJF

Last Reviewed:

Job Overview:
The Problem Solver is responsible for signing off on all incoming merchandise shipments in the warehouse. As a vital part of the warehouse support team, the Warehouse Problem Solver inspects the merchandise to ensure B&H has received what it was supposed to receive and in expected condition. Once the inspection is complete the employee records the shipment as received into the Warehouse Management system and then B&H releases payment to the vendor.

Also investigates any discrepancies in the product flow whether through Pick Module, Shipping or Racking departments.

Essential Responsibilities:

Troubleshooting all issues that arise in the receiving department with merchandise
Research product information to conduct investigations on discrepancies
Ensure there is always quality testing in the warehouse
Documents complaints on vendors such as missing packing slips or missing bar codes

Additional Responsibilities:

As assigned by the manager

Specific

Knowledge, Skills and Abilities:

Must be able to multitask and work in busy warehouse environment
Extended periods of standing/walking
Ability to resolve pallet math and strong attention to detail and analytical thinking
Strong computer knowledge is required
Must be able to operate a hand scanner to enter data into a Warehouse Management system

Preferred Education, Experience and Licenses:

Minimum 2 years experience in a Warehouse
High school diploma or equivalent required

* Prior problem solving in warehouse experience needed

Physical Environment/Occupational Risks:

Warehouse Environment

Required

Schedule:

1st shift - Monday - Thursday, 9am - 6pm AND Friday, 9am-2pm

Eligibility contingent upon background screening