Operations Coordinator - Hospital - Part Time

Location: Pennsauken - 6991 North Park Dr.

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Part time

Work Shift: 1st Shift (United States of America)

Total Weekly

Hours:

24

Additional Locations:

Job Information:

Note: This is NOT a remote position. The office is located in Pennsauken at 6991 North Park Dr.

At Virtua Health, we exist for one reason - to better serve you. That is to connect you to the care you need in the moments that matter, whether that is wellness and prevention, experienced specialists, life-changing care, or something in-between. We are your partner in health devoted to building a healthier community. We have more than 14,000 colleagues and over 2,850 physicians, physician assistants, and nurse practitioners, with the latest technologies and treatments.

We are Magnet-recognized and have received multiple awards for quality, safety, and our work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and 280+ other locations, we bring resources into communities through programs like Eat Well, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and online scheduling. We are affiliated with Penn Medicine for cancer and neurosciences, and with the Children’s Hospital of Philadelphia for pediatrics.

The Hospital at Home Operations Coordinator is remotely patient-facing and supports all the administrative and logistical functions of the Hospital at Home program. The operations coordinator will work closely with the interdisciplinary team to schedule all care team visits, coordinate supply and equipment delivery to the patient s home, and arrange patient transportation. The operations coordinator will support all patient logistics operations as required while maintaining high quality and safety standards.

• Supports Hospital at Home leadership and nurse staffing with organizing patient assignments and scheduling of all virtual and in-person care team visits and supports the Hospital at Home Clinical Coordinator with virtual rounding and in-bound call response.
• Arranging, tracking, and maintaining inventory of all required patient care resources deployed to a patient s home and communicating the status of those resources to various internal and external stakeholders.
• Works with the patient and transport services to coordinate any required patient transportation needs. Will also track and escalate delays with patient transportation turnaround times as needed.
• Adheres to policies and procedures of the organization, including HIPAA and patient confidentiality regulations.
• All other duties as assigned.

Required Experience:

• Previous administrative support experience in a healthcare setting or direct patient care experience required.
• Experience working in medical supply chain and logistics preferred.
• Strong customer service skillset and detail oriented.

Required

Education:

• High School Diploma required. Associate's degree preferred.

Hourly Rate: $20.69 - $30.95. The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance;

tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information there is guidance available.