Behavioral Health Intake Coordinator, Per Diem

Overview

Summary

Responsible for partnering with the physician and multidisciplinary team in coordinating patient care with the underlying objective of enhancing quality and cost-effective care. Acts as a resource and patient advocate to facilitate a safe transition across the continuum.

• Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources. Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines. Engages the physician and builds seamless continuity of care and is the physician’s single consistent resource. Problem resolution, patient/family communication. Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate.
  
  Refers appropriate cases for Social Work intervention.
• Documentation – Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.
• Metrics - Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.
• Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.
• Compliance – understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.

• 7:00am - 3:30pm, scheduled as needed.
• Required three shifts every 6-8 weeks, including weekends and holidays
• Covers all Virtua Hospitals (Camden, Marlton, Mt. Holly, Voorhees, Willingboro)

• Required / Experience Required – RN or Masters prepared Licensed Social Worker.
• Preferred: 3 years clinical nursing (RN) experience and 1 year UR/CM/QM experience or 3 years experience as Clinical Social Worker. Basic understanding of Medicare, Medicaid and managed care. Discharge planning or home health background.
• Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

RN or Masters prepared Licensed Social Worker.

• Licensure and/or certification from the State of New Jersey as a MSW or Registered Nurse.
• Case Management Certification (requirement within one year of hire beginning April 1, 2015).