Collections Supervisor

Description

The Collections Supervisor will be responsible for assisting with overseeing the daily operations of the collections team and timely collection of outstanding accounts receivables. As the Collections Supervisor you will maintain customer accounts, monitor credit operations, generate regular reports on collections status, audit aging reports, train new employees and provide ongoing training as needed, maintain strong communication with sales, customer service and billing departments, resolve customer inquiries and ensure compliance with federal and state laws related to debt collection.

In this role, the candidate must possess strong leadership skills, have a strong background in credit analysis, risk assessment, excellent analytical skills, and the ability to manage multiple priorities and meet deadlines.

Primary Responsibilities

· Oversee daily credit and collection activities

· Create departmental collection goals

· Direct collection efforts on delinquent accounts

· Verify customer payments

· Resolve complex or escalated collection issues

· Negotiate payment terms and payment schedules

· Develop and implement collection procedures and policies to improve efficiency

· Recommend and implement process improvement to enhance collection effectiveness

Requirements

The ideal Collections Supervisor will preferably have a Bachelors degree in Accounting/Finance/Business Administration.

Other requirements for the Collections Supervisor role include and are not limited to:

· 3+ years of B2B collections experience, 1+ years of supervisory experience

· Intermediate Microsoft Excel knowledge

· Proven knowledge of ERP systems

· Strong analytical and problem-solving skills

· Excellent negotiation skills

· Ability to thrive in a fast-paced environment

For more information on this Collections Supervisor position and other full-time accounting and finance opportunities, please contact us at  and reference JO#.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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