DevOps Engineer II

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

As a key member of the Dev Ops team, you will be responsible for deployment, middleware, and environment management across lower-level test environments. Your primary goal is to maintain environments that are stable, pristine, and closely aligned with production standards.

• Collaborate with Technology Infrastructure, Development, and Testing teams to support integrated and independent releases, software/hardware upgrades, and server maintenance
• Perform advanced troubleshooting, analysis, and root cause resolution for incidents and problems, including escalations from advisory users
• Partner with subject matter experts to resolve complex issues involving technologies supported by partner teams
• Monitor environments during releases and independent changes, ensuring accurate tracking of production changes
• Identify opportunities to improve monitoring, application stability, and root cause analysis speed
• Debug and troubleshoot performance and software issues across multiple environments
• Manage changes, defects, and projects across testing and production environments
• Handle multiple tasks/projects in a dynamic, fast‑paced environment while working independently and collaboratively
• Support after‑hours and weekend release activities as needed
• Perform defect triage in application testing environments
• Deploy code and retrofit production code as required
• Communicate with clients and consult on infrastructure design
• Rebuild servers and apply system patches
• Create and maintain technical documentation
• Foster strong partnerships and communication with internal customers and partner teams

• 5+ years of experience in Windows middleware engineering
• Hands‑on experience with at least one middleware product (e.g., Appian)
• Proficiency in Windows operating systems
• Strong Java/container framework experience
• Skilled in scripting languages such as Power Shell, Python, Perl
• Experience with release deployment tools (e.g., Ansible, Ansible Tower, XLR, Bitbucket, Celestial)
• Willingness to work after hours and weekends to support release changes

• 5+ years of middleware engineering experience with products such as Windows
• Prior experience at Bank of America
• Strong Dev Ops background
• Familiarity with network infrastructure (HTTP/S, TCP/IP, TLS, DNS, load balancers, fire)
• Excellent oral and written communication skills with strong attention to detail

• Dev Ops Practices
• Result Orientation
• Solution Delivery Process
• Adaptability
• Application Development
• Influence
• Innovative Thinking
• Architecture
• Solution Design

1st shift (United States of America)

40

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay range $ - $ annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group;

and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.