Service Contract Manager

Job Description

Honeywell is looking for a Service Contract Manager for our HPS LSS (Honeywell Process Solution) division based in Sesto S. Giovanni managing southern Italy, Malta and Greece.

As a Service Contract Manager you will be the main Honeywell focal contact for LSS Service Contract Customers, overseeing Maintenance Agreements to ensure contract fulfilment, timely renewal and managing contracts financials while coordinating with internal teams like LSS LOB, Sales, Leadership, and other support functions.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

• Develop a deep understanding of assigned customers, their objectives, and their challenges, while identifying the most suitable Honeywell solutions and building strong relationships with both customer stakeholders and internal teams.
• Foster trusted partnerships to uncover growth opportunities, manage daily customer needs, resolve issues effectively, and accelerate non‑contractual matters to the appropriate teams.
• Ensure compliance with global quality processes, maintain accurate CRM and enterprise system data, coordinate with Field Service Engineers, and lead regular on‑site contract review meetings.
• Oversee the full lifecycle of maintenance contracts—including renewals, financial forecasting, and reporting—while supporting cross‑SBU opportunities and promoting Honeywell’s HSE culture.

• Bachelor’s Degree – Administrative or technical; OR Honeywell Process Solutions /LSS Experience
• Solid expertise in Honeywell Distributed Control Systems and strong knowledge of the HPS/LSS product portfolio.
• Proven experience in client scope execution, contract negotiation, and achieving business results.
• Strong customer‑facing capabilities, including relationship building, problem‑solving, and a “Voice of the Customer” mindset.
• Demonstrated ability to multitask effectively while maintaining high attention to detail, coupled with prompt responses, proactive approach and alert approach to daily responsibilities. Shows eagerness to learn, adapt quickly with internal processes including administrative contracts management tasks, and contribute positively to a fast‑paced work environment.
• Highly organized and commercially aware, with the ability to prioritize and work independently with minimal supervision. Demonstrates a strong growth mindset and the capacity to rapidly develop financial acumen while embracing new challenges and continuous learning.
• Availability to travel >30% (Italy, Malta, Greece)

• Dynamic, stimulating and creative international work environment
• A culture that fosters inclusion, diversity and innovation
• The chance to work with cutting edge products and solutions
• A competitive salary package
• Multiple possibilities to grow within the company structure

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

We believe strongly in both taking ownership and being transparent with your data. For the new GDPR we manage only online applications, and we don’t accept CVs by mail.

Honeywell helps organizations solve the world’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.